Dorothy's

Super clean, quiet, comfortable place to stay. Will definitely be returning

I was charged twice for one hotel night

Simplemente nos encantó el lugar

Parking is difficult. Closest designated spot was 2 blocks away. Booking was easy enough but communication between site and accommodation was inefficient. Email was not passed on for final access instructions to unmanned accommodation site. The finalisation process did not allow for visitors with International phone numbers to be contacted directly either. Login does not accept driver's licence picture.

Dissatisfied with our stay!! Our experience was less desirable than expected. Normal and customary check in time is 3pm, we couldn’t check in until 4 without added cost. This is in a predominantly LGBT neighborhood, not mentioned. The “quirky” old building was just not maintained well, so in disrepair rather than quirky. Mold around the shower floor. Tiny room with shared bathroom, not mentioned in description. The distance to Wrigley Field was only about a ten minute walk, which was great!

The property itself is in a great location and offers good value for the price. However, the experience was unfortunately overshadowed by poor customer service. Upon booking, we received multiple links with different sets of information—one with property details, another with check-in instructions, and other links as well. Assuming there was a master link as the webpage seemed to suggest, we missed the one specifically for check-in. When we arrived just after 4pm on 04/17, we used the keypad to contact the property for assistance. The woman who answered the call was unnecessarily rude and dismissive—something that could have been avoided with a simple, helpful response. A little courtesy goes a long way, especially in hospitality. The stay itself was fine, but the unprofessional attitude of certain staff members left a lasting negative impression. With better communication and a more respectful approach to guests, this property could truly stand out.

It was great for a stay in Boystown

The street was always very noisy

The property was clean, easy check-in. My only complaint is that wifi wasn't working.

We love Dorothy's! This is such a great, inexpensive option for a stay in a fantastic neighborhood. Would recommend to anyone!