Oaxaca Inn Reforma

Traveler's beware ! I came in to town for day of the dead festival, stayed here a total of 5 days. It was the only reasonable price and closest to centro but travelers beware , don't let the hotel pictures fool you . When I arrived to my room Day #1 , the sheets were clean & bed was made but the walls were dirty /finger prints /dirt & stains . The carpet has a huge Iron burn in it but the rooms doesn't provided a Iron , carpet has several stains though out , water damaged cabinets and Toilet doesn't flush properly. Day #2 I called the hotel manager to inform him about the toilet issue , he said he would come up , 30mins later we hadn't seen or heard from him . I called again , this time he hung up on me. Now 40 mins later he shows up and he came in and took a look and he said " your toilet is clogged " I informed him it's been like that . Ask him to fix it please and he replied " I don't know " and walked out , never seen or heard from him again . I had to call house keeping to unclog toilet, which they didn't have a plunger and had to use a toilet bowl brush . Called BOOKING.COM and they weren't any more helpful , I was told they would send an email . Wish I would have booked somewhere else but the entire city was booked up

30 minutes away walking distance from the center. staff was available 24/7. laundromat close by.

quite noisy from the street