Shore Studio RiverCity View

Super Comfortable.Thank you ☺️

Don't have any toiletries and the air conditioner cannot be adjustable.

The wooden floor is quite dusty

Location

The location was ideal and the facilities was good

The property was very dirty. Plug points not working. Insects hanging from the ceiling and maggots behind the bed.

Firstly, I had to text the property host to get the instructions to check in, then the instructions provided were not clear as it was not stated the location of where to find the mailbox that has the key. I had to ask the guards where to find the mailbox, which is further away from the lobby. Then, the lifts were confusing as they separated the lifts of the parking lot and the lifts of the hotel rooms (the property). We had to change the lifts twice every time we want to get out of the property, on top of the fact that we had to wait for the lifts for several minutes each time. It was cumbersome as I was travelling with an elderly. The property were also lacking in utensils. There was also a pair of shoes left in the closet which was not ours. We suspect that they had not cleaned as thoroughly as they should as some parts of the property were also dusty. The lamp on the side table was broken, but they left it there. We had booked for 3 pax and while we understand that we booked a room with two beds and one sofa bed, but it was ridiculous that they only provided two towels and two sets of pillows and blankets. I had to ask the host to provide extra of those but they only gave another towel but not another set of pillows and blankets. Logically, how can the remaining one other person sleep without a blanket? We would have booked a different room if they had informed that they cannot provide another set of pillows and blankets. Security wise, the facilities were not as safe because the lifts to each level was accessible by anyone without tapping the access card, the doors to the pool and gym were always open and the floors were wet. The parking was also expensive.