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9.5 / 10 Guest Rating

Magic Xcacel Tulum

Ave Balché Mz 8 Lote 12 Chemuyil, Q Roo, Chemuyil, mx

Magic Xcacel Tulum - main view

About the Property

Luxurious Accommodation with Pool View
Experience a luxurious stay at Magic Xcacel Tulum, where every room offers a wardrobe, balcony with garden view, and a private bathroom. Enjoy the pool view from your room and relax in comfort with amenities like free toiletries and a safety deposit box.

Delicious Dining Options
Indulge in a culinary journey at the hotel's restaurant, offering a diverse menu of Italian, Mediterranean, and Mexican cuisine. Vegetarian options are also available upon request, ensuring a delightful dining experience for all guests.

Exciting Activities and Services
Explore the surroundings with bike hire available for cycling enthusiasts. Take advantage of the 24-hour front desk, airport transfers, and free WiFi throughout the property. With Cenote Dos Ojos and Tulum Ruins nearby, adventure awaits at your doorstep.

Book now for an unforgettable stay at Magic Xcacel Tulum!

Facilities & Amenities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.5
Exceptional96 verified reviews
AI Summary

Guests highly rate the peaceful setting and frequently praise the welcoming staff.

Categories

Cleanliness8.5
Service9.5
Location10.0
Room Quality9.5
Amenities9.5
Value for Money10.0
Food and Beverage9.0
Overall Experience10.0

Select topics to read reviews

L
LydiagbGB
Verified booking
couple
Standard Room
Stayed in Jan 26, 2026

"An adventure into the jungle but greeted by friends who make you feel at home."

10.0

We loved this property. It’s hidden in the jungle, stunning villas and really central to so many locations. Best thing about the property though were the team! We were welcomed by Filipa late at night; an incredibly warm and friendly welcome - she even accommodated our need for a cold beer despite no drinks being available. The recommendation of Alex as a tour guide for Akumal was the highlight of the stay - ask for him if you stay here! Such a great guy!

It does need a deep clean and would be great to have some drink offerings but there was absolutely nothing we didn’t like.

Helpful?
I
IlmarslvLV
Verified booking
couple
Standard Room
Stayed in Jan 26, 2026

"Exceptional"

9.0

A quiet wonderful place

Uncomfortable water tap and shower head

Helpful?
S
stephaniefrFR
Verified booking
couple
Standard Room
Stayed in Jan 26, 2026

"A découvrir absolument"

10.0

Super établissement Une vraie bulle au milieu de la jungle Gentillesse des propriétaires Calme confortable et beau Avec un petit village à côté pour dîner Très bon petit déjeuner Une adresse à découvrir absolument

Helpful?
L
LAURENCEfrFR
Verified booking
couple
Standard Room
Stayed in Jan 25, 2026

"Très bien"

9.0

Au calme non loin de Tulum. Très beaux lodges.

La route pour y accéder, le froid la nuit (j ai fini enrhumée 😌)

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N
NathaliebeBE
Verified booking
family_with_children
Standard Room
Stayed in Jan 22, 2026

"Exceptional"

9.0

Super accueil et disponibilité d' Esther, endroit calme et reposant , dans la jungle, il faut une voiture ! Piscine bien entretenue , petit déjeuner continental mails complet. Bonnes adresses pour les restos et les activités aux alentours.

Certains équipements manquent un peu d' entretien ( poufs déchirés en terrasse...) mais cela ne gâche pas du tout l expérience du lieu

Helpful?
G
giuseppinaitIT
Verified booking
family_with_children
Standard Room
Stayed in Jan 21, 2026

"Excellent"

8.0
Helpful?
S
SuellenclCL
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0

Amabilidad de ester y el chico que nos atendieron. Fueron muy amables todo el tiempo

Helpful?
J
JulienfrFR
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Séjour paradisiaque"

10.0

Séjour parfait de 4 nuits dans cette bulle sauvage isolée du tourisme de masse de Cancun ou de Playa. Les ecolodges sont décorées dans un cadre bohème très reposant et l'environnement est juste incroyable. Les hôtes sont attentifs et réactifs, c'est un plaisir ! L'hôtel se situe à 5 minutes en voiture d'un village qui compte plusieurs très bons restaurants. Nous ne pouvons que recommander, Impossible d'y être déçu.

Helpful?
I
ImanolesES
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Peaceful"

7.0

We didn’t stay long but it was very calm and quite, just we were looking for.

The pool is NOT private for the room as stated in the reservation.

Helpful?
A
AlessandroitIT
Verified booking
couple
Standard Room
Stayed in Jan 17, 2026

"In foto ci sembrava meglio"

4.0

Ottima colazione

La posizione è totalmente immersa nella giungla, che da un lato può essere affascinante, ma dall'altro è scomodo per gli spostamenti. E' imprescindibile avere un'auto a noleggio e non è possibile raggiungere la struttura in scooter. Tulum dista 25 minuti di auto percorrendo una sorta di autostrada e i taxi chiedono 800 pesos a tratta. Se soggiornate qui, considerate che a Tulum i car rental vanno prenotati con larghissimo anticipo o rimarrete a piedi come è successo a noi. Esiste la possibilità di spostarsi dalla struttura utilizzando i colectivos che partono da Chemuyil percorrendo un 20-25 minuti a piedi fino alla fermata e poi raggiungere Tulum o Playa del Carmen...ma col buio è sconsigliato avventurarsi a piedi nei sentieri per la presenza di animali selvatici. La piscina non era molto invitante, durante il nostro soggiorno era sporca e non ho visto nessuno che la utilizzasse. La camera era pulita ma ci è capitato di avere parecchie formiche nel letto che ci hanno svegliati.

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