The Airy Residence

Staffs were helpful.

The restaurant was not operational

The location was good, within 15 minutes of walking distance.

The bathroom was gross, we found 5 cockroaches there. The staff really wasn’t friendly, not flexible and not there to give us a good experience. We did not see a smile once. We came there at 1:30 but check in starts at 2. The receptionist pointed at the sign and left so we had to wait with a few other guests in the lobby. At 2 she came back and checked us in. The breakfast starts at 8 but we had a shuttle at 8, so we asked if we could get the breakfast 10 minutes earlier but we got a harsh no. So we fixed our own. When we came downstairs they forgot to book the shuttle so we were really laughing (but crying on the inside) then. Happy to leave that terrible hotel.

I thought this was a really great deal for a simple and convenient airport hotel. I flew in internationally at midnight and had to catch an 8:00 a.m. flight out. I've stayed at the hotel on site at the airport, but it's quite pricey and this hotel offers a rate including round trip transfers from the airport so I decided to give it a chance. With the twists and turns of airport roads, I think this hotel is only a minute or two further than the on-site airport hotel anyway. The transfers each direction were both on time, friendly, quick and easy. Just make sure you let them know when your flight is arriving. I was worried that I didn't properly inform them, and sent them a last-minute message as we landed just in case. But they were already there with a sign waiting for me. The check in staff both late at night and in the morning we're super friendly and kind. A porter led us through the complex (it looks like the place operates under three different names and has several wings) and in the morning I noticed the really cute decorations around. The room was nothing fancy but had a couple of chairs and some desk space, a big bed and a TV with mostly Thai programming. The bathroom had a frosted sliding door but was decently private and everything was clean and usable. It was definitely not as fancy as the hotel airport, but a fraction of the price. I'm glad I took the chance of this place, I was completely satisfied with it and will definitely use it again on my next long layover. I know people get lazy and don't leave reviews unless they have a problem so often, so I wanted to make a point and leave this place a nice review that they deserve! Thanks again!

The bed was a bit hard.