Kili Villa Kilimanjaro Luxury Retreat

It was a lovely bungalow we had all for ourselves wonderful service and atmosphere

No signage. Was not the one room I booked. There was no reception. We drove around lost. Then some people showed up and took us to an empty house, whereas I booked a room and expected to lie at a pool for 4 hours before going to the airport. Felt sketchy and unsafe. So I left.

We enjoyed the peacefulness and serenity of the location and Skola was a lovely, attentive hostess.

I’m not sure if the chef was actually chef, but the food was ok and exorbitantly over-priced. We’ve travelled to many luxury establishments. This one was comfortable, but I would not describe it as luxurious.

I worked in a luxury hotel industry for years and I have never experienced a feeling like that moment when I arrived to the hotel. I think I will never forget it. I was very exhaused after a very long flight and it was a bit tricky for my driver to find the hotel but when I finally arrived and saw the property I started.crying. It was my dream to travel to Tanzania and I was so overwhelmed with my emotions and the kindness of the staff. This is where my 3 week long adventure started and will never forget my peaceful stay here.

Hood location, friendly stuff

Description of the room didnt match with the reality. It gets you confusional about the swimming pool which is marked “private” in the room description, but its common for all the guests of the hotel. All the stuff people dont speak english very well, and a little bit slow on the service, but still very nice and friendly

The architeture and decor of the villa was very nice. It was on theme with Tanzanian culture, featuring beautiful displays of African art, sculpture pieces, and furniture. The outside grounds appeared to be very well kept with beautiful green grass lawn and flowers.

My friend and I booked a night at Kili Villa for a luxurious end to our 10-day trip in Tanzania. Despite the 5-star reputation, our experience was far from satisfactory, deserving no more than 2 stars. The room was infested with ants, and despite multiple assurances and a change of bedding, the problem persisted. Even the complimentary wine offered had ants crawling in it. Attempts to switch rooms proved futile as the ant issue persisted throughout the property, even in our luggage. Disappointed with the lack of effective solutions, we decided to leave and moved to Gran Melia. The on-site staff, Schola {Sp} and Ellie {sp}, were friendly, but the reservation coordinator, Ivy, fell short in addressing our concerns. Additionally, the remote location of Kili Villa, with poorly lit and difficult-to-access roads, posed further challenges. Notably, there is no AC, only fans, and the property's isolation may be inconvenient for some. In summary, our stay at Kili Villa was marred by an unresolved ant problem and an unhelpful response from the reservation coordinator. The remote location and lack of AC are additional considerations for prospective guests.

The staff was very nice.

It was difficult to find it once you are installed de the compound. Please signals to locate the villa.

The staff was amazing

The facilities were amazing, great homemade food and peaceful surroundings