WoodSpring Suites Kansas City Airport

Sean at the front desk was very friendly and accommodating. The room was in great shape, the facilities were excellent, and the area/parking felt very safe.

Only thing we noticed was that the bell trolleys were broken. Everything else was great.

It was easy to get around anywhere and Hyvee was across the street

Great and clean

No smoking

Staff was very friendly.

The bed could have been more comfortable.

i did not like the property and once i arrived, i found more problems and did not stay. I asked for a refund but was denied

Room was not ready even though i arrived around 5 pm well after the 3 pm check in. TV did not work, bed very uncomfortable, too much loud noise all around the room and walls are very thin. Not possible to sleep at this hotel. After seeing the room I went back to the front desk, explained the problems. I told them i could not stay in that room and asked for a refund. My request was denied, so I return the key and left the hotel. i paid for one night but did not stay there