Stairway Apartment by Wonderful Italy

Bellagio jest pięknym miastem.

Hałas, brak klimatyzacji, lokalizacja na 1 a nie 2 piętrze, słaby widok z balkonu, brak światła w łazience

The apartment was very clean and in a great location

The air conditioning didn’t work and it was stiflingly hot. We couldn’t sleep due to the heat. If we opened the so dies it was too noisy

The unit's location was excellent—just a short walk to the main area and all the ferry ports, making access quick and convenient.

While the location of the unit was excellent—just steps from the main area and ferry ports—the overall experience was disappointing due to several unresolved issues. The AC unit in the bedroom didn’t work at all, and the one in the living room only blew warm air throughout the week, making the space uncomfortable. Additionally, the Wi-Fi was non-functional, which prevented me from completing important work, and the TV didn’t work, seemingly due to a missing connection. I reached out to customer service immediately upon arrival (during posted working hours) but didn’t receive a response until midday the next day. After back-and-forth communication for most of the day, none of the issues were resolved during my stay. Unfortunately, these factors significantly impacted my comfort and ability to enjoy the property.

Spacious and great location

AC did not work. Could not communicate with the staff.

Lovely little apartment would most certainly recommend

The property was cute and sat above one of the main shopping streets. Checking in was difficult. The instructions were not clear and we couldn’t get anyone from the company on the phone when we couldn’t get into the property. Also they said there was an AC, they did not work.

Good central location

Property advertised air conditioning. Air temp in room consistently exceeded 85 F (29 C) degrees. Recorded 95 F (35 C) degrees with a thermometer at 4pm one day. Have pictures to prove it. Service from staff was non-existent. Provided no fans. Told me not their responsibility. Told me a/c works as designed and that they did an inspection of it. Provided no evidence of their inspection and did not coordinate their inspection with me. Once we found a different apartment that had air conditioning we left this apartment. Avoid Wonderful Italy managed properties. Reviews on Trust Pilot match my experience. No in person contact with staff, only through Whats App. Did not staff their office location in Bellagio while I was there.

Perfect location right in the centre of Bellagio on the famous steps. The apartment was a good size , comfy bed and everything you needed for a short stay. We booked through wonderful Italy who were in touch all the time by what’s app. Parking was a bit tricky but once there we used ferries which are a 2 min walk away. Central for restaurants shops etc

The air con wasn’t working efficiently but it was a minor thing for us. Tea and coffee there .. but no milk and only green teas.