Mövenpick Resort Bangtao Beach Phuket

Top notch 5 star hotel. Everything was on point. All staff was courteous and very helpful. Food was great!!! Highly recommend this hotel if it's available.

Super rooms and great hotel breakfast

We loved the big and spacious residences — lots of room to feel comfortable. The breakfast was simple but had everything we needed. The pool was perfect: different activities during the day, but still quiet and relaxing.

Honestly, nothing to complain about, everything was great.

تعتبر هذي الزيارة الثالثة للفندق و هو من الفنادق الممتازة للعوائل فندق جميل و امان و مرافق الفندق ممتازة للاطفال

يجب ان يتم تغير اثاث الفندق حيث يعتبر قديم نوعا ما و متهالك خصوصا الاجنحة ااتي تطل على البحر

Wonderful experience and service. The villas with pool spacious and all items available and room service were great everyone helpful and smiling. My kids loved the main pool and beach area . Safe for kids and playroom is nice. Definitely coming again

Staff, location

Our family recently enjoyed a fantastic two-week holiday at the Movenpick Bangtao Beach Resort in Phuket, from the end of July into early August, and we were thoroughly impressed by the overall experience. This resort truly offers a wonderful setting for a family getaway, combining excellent facilities with truly outstanding service. From the moment we arrived, the resort exuded a welcoming and relaxing atmosphere. The facilities are top-notch, catering perfectly to families with children. The pools were a particular highlight, offering plenty of space for both relaxation and fun. The dining options were varied and delicious, providing something for everyone, and the general upkeep of the resort grounds was impeccable. What truly set our stay apart, however, was the exceptional level of service provided by the Movenpick team. Every staff member we encountered was friendly, professional, and went out of their way to ensure our comfort. We must, however, give a special, heartfelt shout-out to Orlando. His attentiveness throughout our entire two-week stay was nothing short of tremendous. It felt like Orlando was everywhere, from morning till evening, always present and proactive in making sure all our needs were met. Whether it was at breakfast, by the pool, or during dinner, he was consistently there, anticipating requests and providing assistance with a genuine smile. Orlando is not only incredibly efficient but also extremely pleasant to talk to. He is a massive credit and an invaluable asset to the Movenpick Bangtao Beach Resort, and his dedication significantly enhanced our family's holiday experience. While our stay was overwhelmingly positive, we do have a few constructive suggestions that we believe would elevate the guest experience even further: 1. Happy Hour Offer: The 2-for-1 happy hour offer is a great incentive, but it would be wonderful if this could be extended to include non-alcoholic drinks. There are many guests, including families with young children and individuals who do not consume alcohol, who would greatly appreciate being able to enjoy a refreshing mocktail or juice as part of this promotion. 2. Room Upgrades: Our room was incredibly comfortable and spacious, providing a perfect retreat after a day of activities. However, a slight upgrade in terms of technology (perhaps more accessible charging points or updated entertainment systems) and a fresh lick of paint would truly bring them up to the highest modern standards. These are minor oversights, but addressing them would make a noticeable difference. 3. Credit Purchase Offer: We found the offer to buy credit upon arrival a bit jarring. Being asked to make a significant financial decision on the date of arrival felt like a "gun being pointed to the head," especially when still settling in and not yet having a clear understanding of daily spending patterns within the hotel. We suggest either automatically applying a beneficial credit offer to encourage in-hotel spending, or at the very least, allowing guests a few days to settle in and understand their spending habits before presenting such a decision. This would create a much more relaxed and welcoming start to the holiday. Despite these minor points, our family had an absolutely memorable and delightful holiday at the Movenpick Bangtao Beach Resort. We would highly recommend it to other families, and we sincerely hope that Orlando's exceptional service is recognized. We look forward to returning in the future!

Hotel and staff

Beach is disgusting