Essence Express Elizabeth EWR Airport

Excellent clean rooms and lovely staff

This property was faultless

Las sabanas estaban sucias, la habitacion sucia, un desastre.

Sadly I didn’t.

What has been advertised on booking.com and what I actually experienced were two different things. I think booking.com really need to review the safety and efficacy of this place as it’s not appropriate at all. First things first, staff are not friendly on arrival and kept making facial expression whilst speaking in another language in front of me. There are no staff on site to support with luggage and so I had to struggle up the stairs with it. On arrival into my bedroom, it smelt of strong cigarettes and cannabis. Luckily I had diffusers in my suitcases to support with this however this was a daily occurrence with one man smoking directly outside my room at 9am. It got so bad I had to put the spare towels between the gap of the door to stop the smell from coming in. The bed was decent to be honest and did appear to be clean. There are no bedside tables which makes it difficult at night time to do anything. The heater was not working at all. The shower is incredibly old (only an overhead option) and was filled with limescale. The bath also looked awful and unkempt. The fan in the bathroom is extremely loud when switching on the bathroom lights. The customers they take in sometimes made stay uncomfortable whether it’s loud noise or following me into my bedroom. It’s a shame because area wise it’s not too bad as it takes 20 minutes to get into NY Penn however accommodation was shocking and you don’t even get your moneys worth. I would not recommend!

...?

very load

L’entretien laisse a laissé, trace d’ancien passage, porte qui laisse passer le froid, donc obligé de mettre le chauffage à fond toute la nuit