Sheraton Grand Palace Indore

Good Healthy breakfast, Nice location of the property. However, far from City.

Food , ambiance ,service

Good food , good rooms , good staf but still lack of training to meet the grand title or 5 star title. Apart from sorry thank you there are more understanding of customer service require. We were on our holidays and first time in Indore , after having some heard time in England we were looking for good break and decided to stay in this hotel , was not a bad Desigen and we can see the staff is making efforts to keep customers happy . We extended our stay to enjoy the food and services and that was the mistake . We decided to stay indoor and have a good relaxing time to avoid the the exposure in to the pollution untill we get use to of atmosphere . I took the corner soffa and brought my laptop doing my work and enjoying the live music. About to order nice bandy with warm water and ginger then lunch with husband and kid. Just during the lunch time even though restaurant was not full I have been asked to leave the corner and sit in middle on the dining table . I was avoiding that because I had bit of pollution cold . So corner was perfect place . And that’s it . It put me off . My stay just spoiled . After my degree I have done my GCSC in travel and tourism , I traveled a world . But never seen any hotel or restaurant asking customer who is staying in to their hotel to leave the place . And so I will not come to this place again , don’t want to get insulted. Surly training needs to be above sorry and thank you .

Menu was excellent

Was not testy

Nothing

Veg food , bed , they not provide chicken I paid 10 k better I stay in al 1000 oyo room would be same

Comfortable

Breakfast is really good