Hotel Arrecife Huatulco Plus

We can get tours more chipper , eat- shopping nice people

I booked seven nights through Travelocity. I checked in and found a very basic room with a hard bed. I went to take a shower and found a large hole in the shower area about 24x24 starting at 6 foot high. NOT a nice place but ok for the price I thought. The problems started on the third night....A group checked in and got very LOUD...it gets worse. The hole in the shower became a microphone for a drunk guy singing in the room next door. The children started screaming and slamming doors so hard my room rattled. I tried to ask them to tone it down but no. 10:00PM I went to the front desk and complained but was ignored. The door slams and screaming went on till at least 2am ( I fell asleep). I went to talk to a MANAGER the next morning but nobody spoke a word of English. Went round and round until I said I wanted OUT with a refund of four unused nights. The owner came to my room and said if I left before NOON checkout time he would refund. I packed and gave the front desk the keys before noon. NO REFUND !! No ROOM I had to pay cash at another hotel, BUT it was so good to get out of that place. I contacted Travelocity and NO help there !!

Great place to stay and close to the centre of town. Clean, friendly and the pool was very refreshing after a day at the beach.

This hotel isn't fancy but is an excellent value. It's on the edge of down town and a very short walk to the Zocalo, shops and restaurants. The staff is excellent. Breakfast is good and at a great price. My room, # 13, was spotless and very comfortable thanks to the AC. I had trouble with the wifi but most likely it was me. I would stay here again. A little Spanish will go a long way in this neck of the woods.

The stay was very pleasant and the staff was very friendly.