TownePlace Suites Omaha West

The facility was clean and there were plenty of staff members to help with any needs.. Breakfast was good and the staff was friendly!

Nothing!

We loved the spaciousness of the rooms in our suite but did not like the fact that my Mother in Law had to have an entire suite for herself. Over booking of rooms is not convenient for the people that WANT a specific space for a specific reason. Also, I was charged 2 separate pet fees, one for each suite. Our dog did not stay in the second suite and to be charged 200 dollars is excessive.

We loved the spaciousness of the rooms in our suite but did not like the fact that my Mother in Law had to have an entire suite for herself. Over booking of rooms is not convenient for the people that WANT a specific space for a specific reason. Also, I was charged 2 separate pet fees, one for each suite. Our dog did not stay in the second suite and to be charged 200 dollars is excessive.

The sofa bed occupied most of the free space and made the room essentially unnavigable There were many vagrants around the hotel and in fact one was at the breakfast service filling up her pockets

Good location and breakfast

Sofa bed blocked one side of the bed when it was opened up

Our suite was spacious and comfort for our family.