Correnti Boutique Hotel Gold

Nothing at all!

I have never made an negative review, but my experience was extremely disappointing. We had a booking with this hotel for 2 nights stay. On the first day when we made the check in around 18:20, the air conditioning in our room did not work. Im an 9 month pregnant woman who suffers a lot the heat! We reported the issue really quickly after we entered in the room, because when we entered the room temperature was 27 degrees and after 1 hour it became 28! After I called the receptionist which was never there fiscally and explained the problem, he asked about the setting I had set the air conditioner even though when he left, it was him that set it to dry mode! After he left and I realized it wasn’t working so I set it on cooling mode, then he said that we had to wait for the technician to come, then a staff member came to the room and attempted to solve the problem. When it became clear that the air conditioning could not be fixed, 2 hour’s later I was given a portable cooling unit instead. Unfortunately, this was not a real solution. The unit was extremely noisy and produced a significant amount of heat because it had no proper exhaust hose or ventilation system to expel the hot air outside. As a result, it did not provide the level of cooling expected from a room advertised with air conditioning. The following day, the hotel moved us to another room where the air conditioning worked properly. What I found particularly unfair was being told over the phone from the owner that another guest would be placed in the same room I had complained about! I also contacted Booking.com immediately, sent plenty of emails, while I was still at the property, and provided photos and videos as evidence. However, I was later informed that no agreement had been reached with the hotel, and no meaningful solution was offered. What made the situation even more difficult was that I am 9 months pregnant. I informed both the hotel and Booking.

Posizione,dimensioni e pulizia perfetta

Non c’era il telecomando per la tv

La propreté la situation

Climatisation qui ne fonctionne pas pas de café pas de volets très bruyant