Balancal Apartments and Villas Palheiro Village by Holiday Rental Madeira

Wonderful apartment with amazing views of Funchal, had everything we needed for self catering. Staff really helpful and easy to get hold of throughout our stay. Bus stop is nearby to get around.

The bed was a little too hard and a few things in the apartment were broken such as the ironing board for example, however these have been reported and hopefully now rectified. The shop is not ideal to walk to along the busy road, about 25 minutes on foot, we feel that the complex would benefit from a shop on site.

Communication was great, equipment was perfect, we've cooced all the time, and it was super easy. And the view! It worth it!

It's very close to the highway, you can hear every car...

The location was great, just outside of Funchal and within easy driving distance of beauty spots and walks. The view from the balcony was spectacular and the apartment was mostly well equipped and clean.

The apartment is very close to a motorway and the road sound was very loud, it ruined the experience of sitting on the balcony - I think guests should be warned of this in advance. Some of the decor in the apartment and the towels/blankets were poor quality and considering the price of the apartment I was expecting better.

The most amazing view of the NYE fireworks! The apartment is spacious, clean, with fully stocked kitchen (including microwave and dishwasher and washing machine). It’s ideal for a family.

Nothing. It was amazing. Even prior to arrival the staff was very responsive to answer questions to help us prepare for the trip.

The apartment has met our expectations to the fullest. We had an apartment on ground entrance level which direct view onto the sea and the harbour of Funchal. The apartment is well equipped with everything you need. There is no cleaning service or chanching of towels/bed sheets included (we booked 7 nights) but can be requested upon an additional charge. Checking in was super easy and communication before arrival has been smooth. Location is perfect as you are 15 minutes from the airport and around the same time from Funchal.

Very comfortable apartments with absolutely everything needed in them. Spotless clean. Beautiful amazing views. Friendly staff members.

It isn't in town and you have to drive everywhere from there. The spa and gym are quite costly. We couldn't use the bath in our flat because there was no plug.

Apartment was fantastic. Everything we needed for our stay. It’s a large apartment. The view is amazing. The location was perfect for us.

The WiFi doesn’t reach the master bedroom.