Summio Parc Heihaas

It was unclean, there were insects, and it was cold. I left early, before the checkout time, and informed them, but they didn't refund my money. It was a bad experience and I won't repeat it. I didn't receive any help.

Lots of trees surrounding the bungalows. Bus station available right in front of the reception.

I saw at least one mouse in a bedroom and later on, in the living room area. There seemed to be a lot more in the wood ceiling, as I could hear them moving the whole night. The reception is not staffed after 6 PM and no one picked up the phone. In the morning, I found mice droppings on the kitchen table and on the bed in one of the bedrooms. I left after the first (rather sleepless) night, out of a total of four booked nights. They never bothered to reply to me, to apologize for the inconvenience, or to reimburse me for the remaining nights. The reception staff was polite and did reimburse me for the small bed sheets and tourism fees but seemed unable to do more. Overall, very disappointed with how the management treated the whole situation. I understand it can happen that one mouse sneaks in when one is so close to nature, yet I find it unacceptable that there were so many in the ceiling and that the management did not respond in any way.

peace and quiet and the price

🙂

Mooie locatie en de bungalow was heel netjes

Niets