Hotel Hilton Suites

Very poor service. No hot water for bath. Neither their keys work. Room was too conjusted and no space to even walk. Totally not worth the price.

Very poor service. No hot water for bath. Neither their keys work. Room was too conjusted and no space to even walk. Totally not worth the price.

No room after confirmation

Fraudulous hotel This is the first time I have ever written a poor review, but be aware when booking this hotel. We had booked and payed for two deluxe rooms. When arriving at the premises in the late afternoon one of the rooms was not available. After an hour of waiting and completing forms the room was still not available. At our return to the hotel after midnight we needed to fill in again other papers before being able to go to bed and 1 of the rooms they gave was a budget room instead of a deluxe room. The next day we asked a refund because the room we received was obviously a budget room which costed 20 euro less. Although we had proof from booking (exact room was posted on the booking website as a budget room) the hotel declared that it was a deluxe room, even when all the comodities that were printed on booking were not present and the room size was the same size as a budget room (9m2 instead of 13m2). On top of that the hotel still did not provide us our change of 200 rupies (we needed to pay cash as card was not possible), during check in it we were informed that the change would be provided in the evening at our return. After 2 days of asking for our change and a refund, the receptionist payed at the end the change out of his own pocket (so the 200 rupies). The refund of 20 euro for the room was not reimbursed. So if you would like to have a lot of discussions during your stay and pay for a room you will not receive this is the place to be 🤣