The Devonshire Arms Baslow

Lovely building and lively looking restaurant. Close to Chatsworth house. Room was large. Bed was comfortable. Had some nice furniture in the room.

Staff weren't that friendly. Always felt like we were pain. No above and beyond servive here. Had to pre order breakfast the night before. Coffee at breakfast wasn't very nice. Not from a coffee machine and not filter. Think it was instant kept in a still. The room had tea and coffee in it and the teas were really good quality but when it came to the coffee it was standard nescafe. We expected more compared to teas and price of the room. The bathroom floor wasn't clean with bits in the corner. The bathroom tile grout was orange and black. The bedroom floor was also not that clean. It had obviously had a dog in it before us as we found a nugget of dog food on the floor. Around the legs of the desk was dusty the skirting boards were dusty. The cushions in the room were shabby. The sofa which had a chesterfield look was dusty in all the button holes. We stayed two nights. When the room was serviced it wasn't hoovered. This is classed as luxury accommodation. At first glance it looked lovely but looking closer it was very disappointing.

The location was good

Sqeaky door from kitchen into dining room, very annoying as constantly in use. Bedroom not clean under the bed, found dog chew which must have been left from previous guests who must have had a dog (was not made aware that dogs were allowed in bedrooms ) Chest of drawers very wobbly, very flimsy curtains let the light in from outside, complimentary bottled water not sealed looked like bottle just refilled after use. Complimentary brandy also in unsealed container (not very hygienic), wobbly stool(not very safe for sitting on. Hanging space for clothes directly over where kettle was boiled, overall not a very nice room.

The staff, few that they were, were very friendly & helpful. An extra pair of hands at breakfast time wouldn’t have gone amiss.

With one of the cask ales unavailable due to the barrel having just been tapped the two remaining choices were not to my liking. On checking in (5pm) we were asked what time we would like breakfast only to find that the earliest ‘slot’ was 09:20! The layout at breakfast was ‘awkward’ in that you had to ask for cereals &/or fruit juice - they weren’t readily & obviously available. Felt sorry for the one staff member who tried to keep on top of the footflow - she remained pleasant throughout.

Where it was

Place has a really nice fell to it and is of a high standard. Rachel was helpful prior and during our stay and the waitress at breakfast was also really helpful and pleasant. Breakfast was also a good standard and plenty of it

Pillows were very soft and lead to a disturbed nights sleep

Staff and Manager were really friendly

The menu was restricted in regards to items not being available as ran out of supplies on all 3 nights stay.

Excellent breakfast

Room was very small Did not like the dinner

Everything

Nothing