Sorriso Mamaia Nord

everything

Really nothing - there's nothing to like here. Stay away.

1. The booking.com photos are staged in such a way that the property looks nicer and cleaner than in reality. Photos are focusing on unimportant features like fountain or a little toy, they are using angles that suggest this place is much bigger than it really is. 2. The description of our room was misleading - It explicitly said the room has "microwave, stovetop and minibar" - none of these things existed in the room. Do not count on any meal to be prepared in the room. - there was a coffee and tea machine - partially true, coffee machine is at the reception not in the room - the double room has a "garden view". This property doesn't have a garden at all (a tree on the edge of a concrete pavement is not really a garden). But the window opens to a concrete backyard where guests chain smoke cigarettes - do not open your window if you want to breath. 3. The shower is full of scales. The handshower sprinkles water in all directions but your body. My wife was reluctant to use this old dirty shower faucet at all. 4. The host is unpleasant and aggressive -Once we realized what a rathole the room was, we tried to cancel our reservation in a very polite way trying to blame the area so we wouldn't insult the owner - but they got upset anyway. I have tried politely to find a compromise three times but they escalated it to such level, that we just left the property after the first night immediately, taking the risk that we would loose our money for the remaining nights. Well, we have lost the money but I would do it again as no money is to compansate staying in such an environment. 5. The host is a liar - On top of the misleading photos and wrong description, the owner blatantly claims that we could have refused to check in if we were unhappy. Well, this was a pre-paid booking with no right to cancel on arrival so we would loose our reservation either way. 6. This property advertises a free private parking - my car was parked on the street.

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