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7.6 / 10 Guest Rating

Bayou Lagoon Suites

Jalan Wakaf Utama Amari Villa, Bayou Lagoon Park Resort, Ayer Keroh, my

Bayou Lagoon Suites - main view

About the Property

Luxurious Accommodation: Enjoy the comfort of air-conditioned rooms with free WiFi and parking.

Family-Friendly Facilities: Benefit from family rooms, children's pool, and outdoor play equipment.

Convenient Location: Perfectly situated just 11 km from St John's Fort, with easy access to nearby attractions.

Book now for an unforgettable stay at Bayou Lagoon Suites in Ayer Keroh!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property will not accommodate hen, stag or similar parties. A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.6
Very Good10 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

S
SahlawatisaSA
Verified booking
young couple
Standard Room
Stayed in May 15, 2025

"Good"

7.0
Helpful?
N
NizammyMY
Verified booking
family with young children
Standard Room
Stayed in Apr 29, 2025

"Very good"

8.0
Helpful?
M
MohdmyMY
Verified booking
with friends
Standard Room
Stayed in Apr 12, 2025

"Exceptional"

10.0

Every thing I like

Nothing

Helpful?
N
NormyMY
Verified booking
family with young children
Standard Room
Stayed in Apr 3, 2025

"Very good"

8.0
Helpful?
W
WadamyMY
Verified booking
family with young children
Standard Room
Stayed in Mar 19, 2025

"Scam offer hotel ever!"

2.0

Nothing. Total bad experiences on my second visit.

I had an extremely disappointing experience at this hotel. We arrived late and had to do a late check-in at 1:00 AM, but to our surprise, the hotel had no record of our booking. They claimed our reservation was under a “personal suite,” even though we booked directly under their name and contact number. The receptionist eventually resolved the issue, but it took until 2:50 AM for us to check in—almost two hours of unnecessary delay. Upon receiving our key cards, we were also given six theme park tickets, as per our booking deal. However, when we entered our room, we were met with a strong, unpleasant odor—like old, wet wood. To make matters worse, the air conditioning control was broken. When we reported it, the receptionist sent a maintenance worker, but instead of being professional, he arrived with a bad attitude, speaking rudely and dismissing our concern, saying, “It’s just a control error, not a big issue.” The worst part? The next morning, we found out the theme park was closed! This was a complete scam, and my kids were utterly disappointed. The hotel knowingly included the tickets in our package despite the park being unavailable—an unacceptable and dishonest move. We asked to speak to the Duty Manager, but our request was completely ignored. As a so-called “compensation,” they offered only a one-hour late check-out, which felt like a joke considering all the issues we faced. Overall, this was one of the most frustrating and misleading experiences I’ve ever had at a hotel. Poor management, rude staff, and a complete lack of accountability. Highly NOT recommended!

Helpful?
J
JuliansgSG
Verified booking
family with young children
Standard Room
Stayed in Feb 5, 2025

"Pleasant"

6.0
Helpful?
R
RuslanmyMY
Verified booking
family with young children
Standard Room
Stayed in Jan 19, 2025

"Superb"

9.0
Helpful?
N
NormyMY
Verified booking
young couple
Standard Room
Stayed in Dec 30, 2024

"Superb"

9.0
Helpful?
A
AznietamyMY
Verified booking
with friends
Standard Room
Stayed in Dec 28, 2024

"Exceptional"

10.0

Tq for good info from check in counter

Helpful?
S
ShazanamyMY
Verified booking
family with young children
Standard Room
Stayed in Dec 8, 2024

"Great value for money if u stay on weekdays."

7.0

The room was cozy and nice interior.

The lift a bit slow. Weekdays a bit sunyi for block B.0

Helpful?