Anis Homestay Nilai

Bersih dan selesa

Nothing

Bedding is good for big family.

The house itself is hot af. Windows open and the house still feels like a sauna. - aircond didn’t work properly. It was so old and dirty that we have to clean the filter our self to feel some air. Blast it on 16c but bare feel any cold air. - the fan is so slow even when we already set the speed at 5. One of the room we need to spin it manually by hand just to get it to move at very slow speed. - the owner is not helpful or friendly at all. They just came to said that our complain is valid because she feels some cold air coming out of the aircond. She also didnt apologise about the inconvenience, and did not atleast give some refund or finding another homestay for us to stay since we decide to check out the same night because of how uncomfortable the house is. The owner also keep making faces when we told her about our trouble. Her reaction also one of the reason we decide not to stay in the homestay.

Communication with owner on key collection is good, no issue Response fm owner on my enquiry is fast

Living room no air-con which weather is too hot it unable reduce the heat of the house No cleaning cloth or single tissue/paper roll provide which owner informed is their administrator issue Sincere apology received but issue unresolve One of the room light is breakdown which is necessary to replace