The Stables Kersey Mill

Our assigned room looked brand new: it had been maintained to a high standard; immaculately clean; plush furnishings; fluffy soft white towels, located in a safe area with ample parking for our car. There was a restaurant onsite serving tasty meals, where we had a delicious breakfast.

This place ticked all our boxes and we could find no fault in the quality of the room; location nor staff - all were exceptional.

Immaculate room, clean, comfortable and well thought through, the perfect stopover for a night.

We were in room 5, nice decor, well finished and felt very new. Very comfortable and so quiet.

There was nothing I could raise.

Spotlessly clean. Quiet. Fabulous bed. Luxurious shower. Ample off road parking space.

Quite pricey, but we booked late and found little else nearby. For the money, the room was a bit small and there was no view to speak of. But fine for one night. Bring slightly picky now, but it was annoying that several lamps glowed and flashed during the night, on the fire alarm, the smoke detector, the CO2 detector, etc, etc.

The rooms were really clean and very well appointed, there was plenty of hot water and the facilities were excellent

The heating was not on when I arrived at the room so it was very cold, although this was easily rectified it would have been nice to have come into a warm room and the floor especially was very cold

Self-contained and modern

A lovely stay. A beautiful and very comfortable setting.

Nothing!

Substandard duty of care. Fire alarm went off at 1 am. We followed procedure, assembled as instructed, called a phone number that switched to voicemail. After 15 min one of the group was called back to hear the Manager on duty say "it cant be a fire, its clearly a glitch", while in bed and whispering not to wake up the young child in the room (to her own admission). We'd called the emergency services . Requested a refund for sub-standard duty of care which is currently being denying as the Glitch was "outside of their control", which is incorrect as the systems in place must be in good working order.

Quality bedding, style and all automatic systems

Cold floor, even with the heating on

The room and en-suite facilities were very attractive and a good size. Not only was a shower available but also a slipper type bath. The owners were very helpful and responsive. The town of Hadleigh is a short drive away. There is good parking space available.

Although food was available in the Kersey Mill complex at a separate cafe, the breakfast menu there did not include the normal items expected in a hotel.