Sukoon by The Ganges with Private Ganga Ghat

Lage des Hotels direkt am Ganges

Schlechte Kommunikation mit dem Hotel vor der Anreise, während des Aufenthaltes und bei Abreise. Wir hätten zahlreiche Beispiele für total unübliches und komisches Verhalten. beispielsweise zwei Tage vor Anreise eine WhatsApp Nachricht zu schicken, dass man 30% anzahlen soll, sonst wird das Zimmer sofort storniert. Auf booking steht aber keine Anzahlung und ich zahle auch nicht an irgendeine indische WhatsApp Nummer einfach Geld. Vor dieser Sorte der Kommunikation gab's es viele. Auch permanent im Zimmer anrufen und komische nachfragen stellen (auch morgens um 8:30). Sehr schwach für ein angebliches 5 Sterne hotel und machte das Aufenthaltsgefühl für uns leider schlecht. Beds were also too short for 176cm person

The 3rd floor suite with a open view and the private ghat and seating area by the side of the ghat

Access road through local households lacks the tourist place flair. some bugs and insects in room in evening - staff was very helpful to clear up though

The breakfast was not as per reviews! Very basic and staff were totally confused! They require proper training .

The hotel advertised on booking.comthat there was a gym and spa , w when we were ready to use the gym as advertised we were told that the Jim had been committed into extra rooms and not available. Very disappointing and false advertisement this facility is a less than 3 ***!!. please update your website especially on booking.com.

I had a wonderful stay at this property and would highly recommend it to anyone visiting the area. One of the highlights was the delicious food—every meal was fresh, flavorful, and clearly prepared with care. The staff were extremely polite, welcoming, and always ready to help, which made the entire experience even more pleasant. Their hospitality truly stood out. Another big advantage is the beautiful location right by the Ganga River. The peaceful surroundings and scenic views made the stay very relaxing and memorable. Overall, it was a fantastic experience with great food, excellent service, and a perfect riverside setting. I would definitely love to stay here again!

The rooms were spacious but could have been cleaner. The cost per night is equivalent to any 4 or 5 star hotel but the facilities provided or the location is not up to the mark. Price it as a 3 star when your facilities are below par. The pictures show a gym which was not present. The area in which the hotel is situated is extremely substandard.

The rooms were spacious but could have been cleaner. The cost per night is equivalent to any 4 or 5 star hotel but the facilities provided or the location is not up to the mark. Price it as a 3 star when your facilities are below par. The pictures show a gym which was not present. The area in which the hotel is situated is extremely substandard.

Good

Hooo

Clean and nice property with great access to the river. Very accommodating, respectful and helpful staff

Nothing. All was well

Nothing

The property was located around slums The Ganga water flowing by the property was used for cleaning dishes, clothes, and toilet, household drainage was also opened to Ganga around the property. The pictures are deceptive. The staff is clueless about hospitality, the property is uneven, most of my family members including a child have stumbled and injured due to the uneven walk surface. They have no indicators for such place like mind your step, view the gap, etc. Parking is an issue. Most places are far and require public transport