The Penthouse Suite

I like the location it's near in the airport

No internet connection..

the location and the cleanliness and good value for money

none

I booked this property to be close to the airport dor early departure, and price wise was cheaper than most properties I looked at, even in the same complex. Once my credit card was charged, the owner informed me right away when he/she found out over booked to hotel. I was given option to cancel for full refund, but what's striking is I messaged back saying I needed a room for early departure and this property fits my need. Owner immediately responded back OK, lets find you a room. Minutes later, I was offered a room in the same complex, and owner noted the new property cost more than what I booked. I inquired how much I had to pay, owner claimed it was fault of hotel and will cover the extra cost (the new property did not belong to owner). No, that's above and beyond my expectation! This is the reason why I am rating this owner at a 5! Owner owned up to his/her fault when I least expected it! Things happen, we just need to find resolution...and owner did it swiftly, accommodating us with a new property. Thank YOU, owner!

close to the airport,

when it rains, water comes in to the window even its close, my partner almost fell down the stairs,

Clean and comfort

None

Conveniently close to Mactan Airport in Cebu, owner of property is very responsive to our needs

The pool needs an upkeep

Had a pleasant stay and location is close to the airport. Staff is friendly and helpful. I like that the place is clean and comfortable.