Zvezdnaya Eco-Hotel

Вид

The view is amazing. The capsule is futuristic, with a sunroof and a TV projector. The room is clean, and the cat roaming around the place is absolutely adorable. The staff were friendly and helpful, always offering to clean the room (I like most Mr. Ganz). The restaurant food is surprisingly delicious. The breakfast included in the room rate is also very tasty there are only four set options to choose from, but that was completely fine.

Unfortunately, my first night was a little challenging. The heater broke down, which needed me to change capsule room during winter. The shower temperature was difficult to adjust, making it hard to shower immediately it took time to reach a comfortable temperature. The location is quite far from downtown Almaty, and booking a taxi via Yandex or InDrive was difficult. Road conditions, especially in winter, are very challenging, and many drivers refused the trip, which forced me to increase the fare just to get a ride accepted. Bottled drinking water was provided, but it was frozen and not drinkable right away (it would have been better if it were stored in a warm place). The minibar is not complimentary. They also refused a late checkout, even though I arrived very late at check-in.

Good

Location

Breakfast very good for all 3 different choices All staff - reception, restaurant and cleaning - friendly and helpful

Location & hospitality

View so nice

умный дом

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