Estia Luxury Living

L'accueil de l'hôte et de la femme de ménage, la localisation parfaite, la piscine très pratique et les équipements.

Le chien du voisin, les odeurs de la cigarette et le chauffage de la piscine en panne temporairement

Central location, coming home to aircon and the slightly heated pool after a hot day out. Very spacious with 2 separate lounge areas. Comfortable bed.

One shower didn’t have hot water which was quickly rectified.

Der Pool war natürlich das Highlight für die Kinder. Er war super warm und einfach großartig. Dadurch war es in der Wohnung etwas feucht, ähnlich wie im Schwimmbad. Die Lage ist super und der Markt am Samstag sehr schön. Wir hatten ein Auto und sind auch mal in die Berge oder zum Strand gefahren. Zum kleinen Supermarkt oder Hafen etc. kommt man bequem zu Fuss. Wir hatten einen tollen Urlaub und bedanken uns bei dem Gastgeber, der immer erreichbar war egal wann wir Fragen hatten.

Die Grundausstattung einer Küche war da und auch sehr wertig. Allerdings könnte ein Nudelsieb oder Kochlöffel noch ergänzt werden.

The apartment was superb. We choose it because out teenagers wanted a pool and there was a pool :) inside - very unusual and even we asked to fix chlorine smell still the whole apartment smell pool. It is definitely fantastic place to stay in the centre of Chania close to the harbour. We enjoyed our stay and would recommend this property 100%.

We always like to sit outside to have a glass of wine - property need some chairs to keep outside - everybody sit on the streets so no problem but need special chairs and little table :)

This beautiful house is a perfect location for exploring Chania. Our host was excellent and helpful. The house was very clean and well equipped and a great place to relax and catch up with our friends. The pool inside was a unique experience and made the place very special to stay in.

We didn't know there was going to be construction work taking place next door and some mornings this started early so we woke up with the workers.

Nothing

We did not stay in this accommodation because it was unsanitary. We were supposed to arrive at noon but arrived at 5 PM. After a long and exhausting day of travel, we were excited to discover our new home. Upon opening the door, we felt damp air. This moisture made the atmosphere completely unpleasant and frankly unacceptable. The humidity was coming from the indoor pool. Notably, there was mold on the walls and floors. Later, when we went upstairs to the bedrooms, we found dirty beds (black stains) and even spiders. My partner called the owner. The owner sent a cleaner. She observed all the issues and then handed me the phone. Politely, I explained that given the circumstances, we were requesting a cancellation. He then asked to speak to my wife. Since her English is limited, I told him I would handle the conversation. He continued to speak with a raised and threatening tone, even going so far as to say, 'Wait for me, and we'll talk man to man.' I think he fancied himself a mafioso, which was laughable! Beyond showing a lack of maturity and weak masculinity, threatening a tenant is a criminal offense in many countries. Clearly, Booking.com should review this man's profile, as he appears to have anger management issues. To resolve our issues, the gentleman even suggested that we should clean one of the two bedrooms ourselves. We left after the discussion because it would have been unacceptable for us to stay in such an unsanitary apartment. I invite anyone thinking of booking with this individual to think twice.