Villa Aurora Lovina

Nothing

The photos of the property were 5yrs old. Black mold in room and smelly,villas not maintained .pool pump broken and water stagnate Did not stay as was unsuitable. Requested a refund with owner..

Excellent location ... close enough to everything and also removed enough for peace and quiet . Property management by Putu was exceptional he catered for all our needs , very pleasant and professional.

Pool is clean but does need a good scrub to remove algae .

The rooms and the kitchen were good. The location in a quiet small street of the main street was good, too.

The concierge Mr. Putu tried to cheat us by charging 400.000 idr for a 1 hour massage which it turned out would be done by his own sister. Then he tried to sell us some tours, and when we declined, he left right away. Every request we had was denied by Mr. Putu; the pool table had no queues, and according to Mr. Putu this was because the last guests broke them (both queues?), so we couldn't play. And after we left some of our snorkel gear in our room, we asked Mr. Putu to send this to our new hotel by motor taxi which we would pay for, which he refused. The reason he gave is that he is too busy for that kind of thing.

Spacious very nice apartment, very good pool, clean, private place, near to the beach, quiet

Clean on the surface but not very well maintained. Dirty towels, dirty kitchen items, empty gas for stove, little privacy because of small office for the staff on premise

Communication was fantastic and everything was clean and tidy on arrival. The staff were there to greet us and explained how everything worked and where everything was. They were very friendly and professional. Loved the proximity to everything and the pool was fantastic.

Everything was good. We hope to return sometime and stay longer next time.