Hotel Real Guanajuato

location is perfect!

property: extremely outdated, trash bags everywhere along with cleaning supplies. lobby was dirty. lots of noise inside property past midnight. rooms: definitely not what you see in pictures. bathtub was very chipped, no warm water, sink had no running water, no hand soap, towels were stained and rough. beds were uncomfortable and squeaky. it’s unfortunate to have experienced this in such a lovely city. owners truly need to invest in this little abandoned gem. they will continue to lose customers if they don’t invest in upgrading their property.

Terrible todo, mi eatancia fue de lo peor no lo recomiendo para nada

El personal, reglas, habitaciones, terrible el servicio

The hotel is very close to the center The rooftop has a nice view over the city.

A group of youngsters entered the hotel at night and made loud noise until 4am. They were drunk, shouting, walking loudly on the stairways, even knocking on the doors of the guests. We asked several times the receptionist to tell them to leave but the receptionist did not do anything. We suspect it was the receptionist that let them in. This happened every night of our stay. There are cockroaches in the rooms. The door of the bathroom did not close properly and was in bad shape, with nails exposed. The rooms were had large interior glass walls, so little privacy and it was not possible to block the light from the hallways.

Fantastic staff and location! The room was okay and couldn't really get any different pillows and had issues with water heat and shower overflowing to drainage. Overall though great location!