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8 / 10 Guest Rating

Residence Hotel Sapporo Susukino

Chuo-ku Minami 7 Jonishi 3-7-17, Sapporo, jp

Residence Hotel Sapporo Susukino - main view

About the Property

Modern Amenities
Stay in comfort and style with our well-equipped rooms featuring air conditioning, fridge, microwave, and free WiFi.

Convenient Location
Located in the heart of Sapporo, our hotel is within walking distance of popular attractions like Odori Park and Sapporo Clock Tower.

Nearby Transportation
Easily access the city and beyond with Susukino Station and Sapporo Station just a short distance away. Ready to experience the best of Sapporo? Book your stay at Residence Hotel Sapporo Susukino now!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Cleaning standards that are effective against Coronavirus

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent372 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the clean and well-equipped rooms.

Categories

Cleanliness6.6
Service8.1
Location9.1
Room Quality8.0
Amenities7.6
Value for Money8.5
Food and Beverage8.1
Overall Experience8.1

Select topics to read reviews

M
MIWAjpJP
Verified booking
couple
Standard Room
Stayed in Mar 8, 2026

"Very Good"

7.0
Helpful?
M
MarizjpJP
Verified booking
couple
Standard Room
Stayed in Mar 2, 2026

"Very Good"

7.0

Many dust. The utensils is for 1 person only

Helpful?
S
Shannon MariegbGB
Verified booking
couple
Standard Room
Stayed in Mar 2, 2026

"Exceptional"

10.0
Helpful?
五月jpJP
Verified booking
solo_traveller
Standard Room
Stayed in Feb 23, 2026

"Excellent"

8.0
Helpful?
H
HeatherauAU
Verified booking
couple
Standard Room
Stayed in Feb 14, 2026

"Good"

2.0

Apartment is nothing like the images. Expect no natural light, older style and fittings, generally clean but has old feel. No early check in ever possible, the scanner that you enter your check in code in won’t let you enter it before 3pm - we messaged staff but they could not accommodate. Also we’re stains on our bed sheet when we checked in - staff did come to change them at our request but locked us out in the process and had to come back again to let us in when we returned to the unit.

Helpful?
Y
YiruinzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Feb 12, 2026

"Exceptional"

9.0

Large room with great amenities. Easy self check in and check out. Convenient location about a 5 minute walk to Susukino and public transport.

This place could have easily been a 10/10 but unfortunately was brought down by the lack of cleanliness. I was shocked to find that the toilet and kitchen sink were not cleaned very well at all, to the point where I could still see the previous tenants bathroom stains on the toilet seat and food waste inside the kitchen sink waste strainer. I have mixed feelings, and I'd like to give the hotel the benefit of the doubt as these issues can easily be fixed.

Helpful?
S
saitojpJP
Verified booking
couple
Standard Room
Stayed in Feb 10, 2026

"最悪 二度と泊まらない"

1.0

警報機の異常があった時のスタッフの対応は親切で 説明が適切でした

ホテルのつもりだったけど 民泊だった チェックインにやり方がわからなかった 1度説明を受けたけどわからず再度 電話で聞いたらリモートでチェックインしてくれました 最初からリモートしてくれたらイライラしないですんだ チェックアウトもできなかった 電話したらリモートでやってくれた おそらくチェックインがリモートなのでチェックアウトの時に部屋番号が出てこなかった 最初に説明してほしい 1晩中 ガス警報器が鳴りっぱなしで眠れなかった  連泊なのに歯ブラシもタオルも1つづつしかないので買うことになった

Helpful?
S
SoyeoncaCA
Verified booking
couple
Standard Room
Stayed in Feb 8, 2026

"Very Good"

7.0

레지던시 타입이라 주방이람 세탁기가 있음 깔끔하고 화장실과 샤워실이 나눠져있어서 좋았음 메세지 답변이 빠름

난방기 하나라 방이 추움 위치는 스스키노 메인거리 좀 떨어진 곳이라 애매함 비대면 키오스크 체크인, 체크아웃이라 짐맡길수 있는곳이 없음

Helpful?
D
DanielailIL
Verified booking
couple
Standard Room
Stayed in Feb 8, 2026

"Excellent"

8.0

מיקום טוב, יש מכונת כביסה בחדר, הצ׳ק אין העצמאי מובן ונוח

קצת צפוף, הרבה דלתות בחלל קטן

Helpful?
T
TakumijpJP
Verified booking
couple
Standard Room
Stayed in Jan 31, 2026

"Good"

1.0

なし

前泊まっていた人の洗濯物、使いっぱなしの布団などが置いてあり大変不快だった。

Helpful?