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7.4 / 10 Guest Rating

Singular Joy Downtown Residences

1 Ave. Norte x Calle 14 Norte, 1 Ave. Norte x Calle 14 Norte,, Playa del Carmen, mx

Singular Joy Downtown Residences - main view

About the Property

Central Location in Playa del Carmen
Located in the heart of Playa del Carmen, Singular Joy Downtown Residences offers modern amenities and comfort for your stay.

Luxurious Amenities
Enjoy air-conditioned rooms, a refreshing outdoor pool, and free WiFi throughout the property. Unwind at the bar and relax in rooms equipped with flat-screen TVs and private bathrooms.

Convenience at Your Fingertips
Benefit from a 24-hour front desk, concierge service, and tour assistance. Explore nearby attractions like Playa del Carmen Beach and Playacar Beach with ease.

Experience the best of Playa del Carmen at Singular Joy Downtown Residences. Book now for an unforgettable stay!

Facilities & Amenities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Tour desk
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Room - Photo 1
Deluxe Room - Photo 2
Deluxe Room - Photo 3
Deluxe Room - Photo 4
1/4

Deluxe Room

This room has, flat-screen TV and air conditioning.

20 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerTVAir conditioningToiletPrivate bathroomWardrobe or closet

Deluxe Room

Non-refundable
Room Only
20% OFF$155

$124

Includes taxes & fees

Guest Reviews

7.4
Very Good186 verified reviews
AI Summary

Guests highly rate the comfortable beds and frequently praise the great location.

Categories

Cleanliness5.5
Service8.4
Location9.0
Room Quality6.9
Amenities8.0
Value for Money6.4
Food and Beverage7.5
Overall Experience7.5

Select topics to read reviews

K
KarinamxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 9, 2026

"Exceptional"

10.0

La vista desde la piscina, el departamento es muy hermoso y cómodo

Que no me explicaron como encender la ventilación

Helpful?
M
MaudecaCA
Verified booking
extended_group
Standard Room
Stayed in Apr 5, 2026

"Great location, perfect rooftop, next to the action"

8.0

If you want to be steps away from the action, that’s the place to be! Yes, you hear the bars at night but you are close to all the fun in Playa! The rooftop is also crazy amazing and not too busy!

The couch was broken so we couldn’t use it during our stay. There’s also no communication possible with the owner - never replied before and during stay via Booking. Very few dishes in the apartment but didn’t really need it for a one night stay. Also, only one key available which is tricky when there’s more people staying at the place!

Helpful?
S
Sergio OswaldomxMX
Verified booking
couple
Standard Room
Stayed in Apr 5, 2026

"Excellent"

8.0

La cama y las almohadas caí muerto

El espacio es muy pequeño Pero bueno por el precio está bien lo malo fue el personal de limpieza del edificio ya que se puso agresiva una persona solo por qué queríamos una foto desde la alberca

Helpful?
F
FernandousUS
Verified booking
couple
Standard Room
Stayed in Apr 3, 2026

"La peor reservación que me toco en todos estos años que llevo con booking"

1.0

NADA 😡

Te cancelan unas horas antes de el check in y en lo que te ofrecen No había papel higiénico ni jabón no tenía internet algo muy importante para mi y mi trabajo no hubo limpieza en los tres dias que me quede la gente encargada no te contesta a tiempo y cuando lo hacen solo son promesas y no te solucionan nada 😡

Helpful?
P
perezusUS
Verified booking
couple
Standard Room
Stayed in Apr 1, 2026

"Good"

6.0

EXCELLENT LOCATION AND WE LOVED THE ROOFTOP BAR AND SWIMMING POOL.

NOTHING IN THE KITCHEN SEEM TO WORK OR FUNCTION AT ALL.....THE MICROWAVE IN PARTICULAR DID NOT FUNCTION AND OUR COMPLAINT FELL ON DEAF EARS..... VERY DISAPPOINTING.

Helpful?
F
fusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 31, 2026

"Exceptional"

10.0

Todo,ubicacion ,personal amable ,comodidad

Helpful?
J
JaimecoCO
Verified booking
couple
Standard Room
Stayed in Mar 31, 2026

"Excelente lugar, lo recomiendo"

10.0

Todo

Helpful?
M
Maria MihaelagbGB
Verified booking
couple
Standard Room
Stayed in Mar 29, 2026

"Great location and value for money"

8.0

Great location. Super comfortable room and bed, exactly what we needed for our short stay. We had a bit of a communication missmatch with the host and problems with payment at check-in, which got us somehow frustrated (because we were tired from a long travel), but everything was ok in the end. It's a building property with lots of apartments (different owners), not a hotel. The reception staff is for the entire building, not for a specific apartment. Keep that in mind when booking.

We were asked to pay cash after the owner refused our credit card payment.

Helpful?
A
AdiilIL
Verified booking
couple
Standard Room
Stayed in Mar 26, 2026

"נורא, מלוכלך, שבור, יחס מזלזל"

1.0

הכל היה מזעזע הכי נורא שהייתי הכל מלוכלך מגעיל בעל הדירה לא עונה הטלויזיה והשולחן שבורים אל תתקרבו!! היינו כמה לילות וביקשנו עוד מגבות והבעל דירה פשוט לא עונה ואין לא מכונת כביסה ולא לובי של מישהו שיכול לעזור עם כלום!! לא להתקרב , the worst I’ve ever experienced. Everything was dirty and disgusting. The landlord doesn’t answer. The TV and the table are broken. Do not go near this place!! We stayed a few nights and asked for extra towels, and the landlord simply didn’t respond. There’s no washing machine, and no lobby or staff to help with anything!! Stay away.

הכל היה מזעזע הכי נורא שהייתי הכל מלוכלך מגעיל בעל הדירה לא עונה הטלויזיה והשולחן שבורים אל תתקרבו!! היינו כמה לילות וביקשנו עוד מגבות והבעל דירה פשוט לא עונה ואין לא מכונת כביסה ולא לובי של מישהו שיכול לעזור עם כלום!! לא להתקרב מצעים מלוכלכים!! , the worst I’ve ever experienced. Everything was dirty and disgusting. The landlord doesn’t answer. The TV and the table are broken. Do not go near this place!! We stayed a few nights and asked for extra towels, and the landlord simply didn’t respond. There’s no washing machine, and no lobby or staff to help with anything!! Stay away.

Helpful?
J
Jane DcaCA
Verified booking
family_with_children
Standard Room
Stayed in Mar 19, 2026

"Excellent"

8.0
Helpful?