Aloft by Marriott Sacramento Airport Natomas

Didn’t feel clean. Lighting in room was too bright or nonexistent. Bedside lamp and outlet didn’t work. Shower did not get hot.

Front staff very friendly and helpful. Nice new property, convenient parking. Very quiet

Safe didn’t work and the shower door would not stay closed. It shows the owner or manager isn’t really eager to maintain the property. Also, the fact that the shower has no door separation from the rest of the room is just super odd. If you’re not a family or couple and traveling together, this would be a bit awkward. Really strange layout/design.

Staff was amazing. Check in desk staff was welcoming and was able to check me in quickly.

Easy airport access

This is a newly built property and it was clean and comfortable.

Charged my card $141 which should not of been charged. Called and the front desk stated it would be refunded and they needed a manager to input a pin. That was on Monday. It is now Friday and the front desk today, whose name is Tasha, was no help and couldn't have cared less. Stated to call after 1- no apologies. Now have had to file a dispute with my bank and the bbb.

There is so many positives. 24 hour gym that was not clearly advertised. Nice bar area open till 11 this was great idea. The room had everything, spacious and very comfortable. However there was ants crawling on the bathroom floor when I got up in the morning. I was surprised considering we were on the 3rd floor. Thankful it wasn’t something worse. Location super convenient to restaurants and airport. Beds were clean and comfortable.

Clean and very comfortable

Very modern and clean, the guest area has a fun activity on each table and a pool table (felt smaller than bar size), room didn’t have a microwave, they stated they had a grab and go breakfast (didn’t know it was just muffins and yogurt and you had to pay for them) wanted to enjoy the pool but after check in they said it was closed due to environmental health reasons but I could sit by the pool so I did, just to be told I couldn’t sit by the pool because a photographer was coming.