Banda Lodge

The hotel was amazing. Beyond our expectations. Beds and rooms were wonderful and clean. The pool was in super shape and used it twice to refresh myself. The breakfast and dinners there were awesome.

They gave different room from what shown on the application and Ask for the payment before checking in . Very unprofessional treatment

Tolles Ambiente und leckeres Frühstück! Sehr ruhig.

Great restaurant overlooking a panoramic view. It’s only a 3 minute drive from the town centre but a very quiet part of town. They were very accommodating with my late check in time. Great breakfast this morning with lots of choice! The shared bathrooms were clean and pleasant.

Some of the furnishings in the room are a little torn.

My experience at Banda Lodge was extremely disappointing and far below acceptable hospitality standards. The service was unacceptably slow waiting over an hour for a simple breakfast order is inexcusable. What made matters worse was the attitude of one staff member, Daphine, who was rude, dismissive, and clearly uninterested in providing even basic customer service. This kind of behavior should not be tolerated in any professional setting. Even more concerning, the lodge felt completely understaffed and poorly managed. Despite us being among the only guests, there was virtually no staff presence, no follow-up, and no sense of care or responsibility toward guests. It created an uncomfortable and neglected atmosphere, which is unacceptable in the hospitality industry. That said, the lodge does have some strong positives. The swimming pool is clean and well-maintained, offering a relaxing space. The rooftop restaurant is a great feature with a nice atmosphere and potential to be a highlight if service improves. The location is also convenient and adds to the lodge’s appeal. However, good facilities cannot make up for poor service and lack of management. I strongly urge the management to take immediate corrective action particularly in staff training, supervision, and service efficiency. Until these issues are properly addressed, I would not recommend staying here.