Beach Haven

Close to the beach; wonderful pool; comfortable rooms.

I would like a coffee machine in the room personally.

The location is good right next to the beach.

The room was gross and clearly hadn’t been fully cleaned in forever. There was grime on the corners everywhere and damage to the walls. It smelled very strongly the entire stay of an air freshener or cleaner that gave us all headaches. The sheets were rough and the fabric was pilling. The hot tub chemicals were clearly messed up and it was the water was green. The staff was rude and turned off our keys to the room an hour before check out so we had to go ask to have them turned back on so we could get our luggage from the room. They acted like it was a pain to have to help us and made us wait for a while before even acknowledging we were there. The staff do not answer the phone when you call and do not call back when you leave a voicemail. For some reason the pool closes at 9pm and cards do not work to get in 20 minutes before 9pm. There is a $250 charge if you are in the pool area after 9pm which is just crazy. I have never stayed at a place where the pool closes so early. Even our community pool back home that has lifeguards closes at 11pm…

Beautiful property and outstanding proximity to the beach!

Nothing!

Staff was very nice and helpful.

I like how close the hotel is to the beach.

The room was on the corner next to the street and I could hear all of the street commotion from my room.