Jubilee pub

Staff was polite

I am very sorry to say that It's absolutely waste of money, on the general description its saying ensute bathroom but its saying on the room description its saying common bathroom. There is one shower room inside the room. On the way to room is really scary. There is heating inside room. But window is not double glazed and couldn't shut properly. People was shouting talking outside almost up to early morning. They were smoking and I could even taste smoke. They offered full English breakfast but the taff said only porridge or cereal available Lots of lots negatives...I was really sad and disappointed. Same price better hotels available...

Nothing much

Bathroom disgusting Promised breakfast then told they don't serve breakfast after waiting for 3 hours to open 9am opening time stated on website

Bad

To suggest that breakfast is served at NOON is a joke. It must be the only establishment in the UK to serve at this time. We were shown the room and after seeing the very low beds and the awful state of the dressing gown we decided not to stay. I cannot believe Booking.com offer such accommodation way below the standard expected in 20th century and consider I am entitled to a refund on this basis.

See above

Did not stay for breakfast

Shared bathroom and cleanliness in general

The advertised breakfast was impossible to get - served 12 midday this should not be allowed to be advertised as breakfast. Instead, when the staff remembered we got instant porridge in a paper cup and a cake in plastic and 1 orange or 6 strawberries between us. When we enquired after evening food we were told the freezer had broken. Making this impossible. The carpet was dirty and stained and cigarette marked. The bedclothes had cigarette burn holes in them. There were no cupboards. Two straw drawers were the only storage. The windows were repaired badly and were draughty or did not open. Not thermal. There was a toilet standing in the room partially screened. This outrageously described as 'en suite'. No ventilation. No deodoriser. No cleaner. Needless to say we did not use it. The other bathroom was shared with 7 other rooms. No toiletries were provided only a minimal amount of liquid soap. No bathrobes. 1 towel each. The heating did not work. There was a 3cm gap under the door allowing draught and noise. It is always 8 oclock in room 8 because the clock does not work. Ornament on bedstead was broken. The walls were peeling, both paint and paper. Wires were hanging from the walls. The toilet area had been badly mopped witj an old mop leaving strands of mophead lying. The top of the screen near the toilet was thick with dust. There was a metal shower cabinet in the room so small it was claustrophobic and at 195cm i did not dare try it. The staff seemed to be teenage girls left alone. If I had not been visiting a seriously ill relative I would have left immediately. Do not waste your money here.

There was an issue with breakfast but it was sorted straight away.. Room was clean and comfortable

Clean, easy to find and the staff were very helpful and kind. All the locals were very welcoming too.