Londoner Hotel Gwangan

We reserved a room with size 36 square meters，but after checked in，we checked with staff of reception and found out the actual room given to us was 26 square meters. We left our contact info due to the staff do not have authority to solve this issue，but nobody response from hotel yet.

At the time of checkin my guest was charged on an hourly basis which worked out to double the normal 1 full day and night stay. After requesting to cap the amount payable to one night also the request was denied. I have stayed in several properties in Seoul as well as Busan and all the hotels were accommodating to allow for an early checkin with no charge. In this hotel not only did they charge for an early checkin on an hourly basis, they refused to cap the amount to the 1 day booking! When I specifically asked questions on this topic I got a part response and radio silence till the date of checkin. If they made their stand clear before hand, I could have easily booked an extra night!

The hotel is in the great location, surrounded by many restaurants and cafés, near the beach and about there subway stations about a 30 minutes by walk. The room has it’s own kettle but no mugs. There’s tea but no coffee. You can have breakfast in the hotel and on the reception there is a mikrowave you can use. What I really appreciate is the kind stuff, the helped me with many things, for example with printing the train tickets and I could store my luggagge there before checking in. I also wanted to prolong my stay for a few days and it was possible do so at the reception.

Everything was nice, there was only a little misunderstanding with cleaning the room during my stay, I left the notice I want my room to be cleaned and first they they didn’t cleaned it, so I had to asked at the reception the next day to clean my room and they did.

Good value, clean , small room but well equipped. Breakfast very limited but fine.

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