Canal Court

I liked the Banner information on the walls downstairs indicating the age of the building and its roots back in time. I heard my friends commenting on the portions on the plates at the meals .... nothing skimpy at all and all very enjoyable. Good quality food and beautifully prepared and served. I would have thought the booking included breakfast. Maybe it was my box ticking error. I appreciated the tea making facility in the room and the information about the drinking water available on the corridor. I was also impressed with the water dispenser sensor which stopped the flowing immediately so that so water was wasted or splashed at that point. I found the room too warm at night but could not manage the control the switch on the wall. I met someone from a different area of the hotel who had turned it the heat but that control was not obvious in my room. I wondered there was no toilet brush in the Bathroom. There was no guide for the stations on the TV. I found it hard to locate the stations/programs I wanted to watch. Overall the rooms and all the public areas of the hotel were very well furnished and maintained all adding to the very pleasant and positive ambiance. Staff members working there for long numbers of years says something very positive about the working environment ... a loyalty that cannot be bought nevertheless invaluable.

My visit was too short which shows that there was no sense of a need to get away from there. No difficulty that could not be dealt with. Left with a feeling I would like to come back sometime PG.

Everything, especially the staff!

Nothing

Great

The bathroom in the bedroom could do with a painting

Staff, Food, Drinks, Location and atmosphere

A bit dark in places and some carpets need replaced (Reception area). Also, a bit under-staffed.

Breakfast was lovely couldnt fault it. Staff were all exceptional and location good. Very comfortable bed.

Could do with refurbishment esp the bedroom and toilet, cracked ceilings in bedroom with stains from leaks above, shower door leaking and holes in tiles patched up, outdated. The pool was ok but could also do with an update. Long waits on lifts due to some being out of service and not easy with toddler and pregnant.