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7.6 / 10 Guest Rating

Harts Motel

Apollo Nsibambi road Mengo, Kampala, ug

Harts Motel - main view

About the Property

Mountain Views and Sustainable Luxury
Harts Motel, nestled in Kampala with stunning mountain views, offers a sustainable bed and breakfast experience. Enjoy the in-house restaurant, free parking, and WiFi.

Comfort and Convenience
The rooms feature cozy seating areas, modern amenities like flat-screen TVs and air conditioning, and some even have balconies. Relax with quality bedding, towels, and complimentary toiletries.

Family-Friendly with Entertainment
Families are catered to with an indoor play area and safety measures for little ones. Guests can unwind at the snack bar and lounge or explore nearby attractions.

To experience eco-friendly comfort and breathtaking views at Harts Motel, book your stay now.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Laundry

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.6
Very Good134 verified reviews
AI Summary

Guests highly rate the clean and functional property and frequently praise the friendly and professional staff.

Categories

Cleanliness8.2
Service9.2
Location7.2
Room Quality6.6
Amenities8.2
Value for Money6.6
Food and Beverage6.2
Overall Experience8.7

Select topics to read reviews

K
KiconcougUG
Verified booking
review category business travellers
Standard Room
Stayed in Aug 16, 2024

"Very good"

8.0
Helpful?
L
LukaugUG
Verified booking
family with young children
Standard Room
Stayed in Aug 7, 2024

"Superb"

9.0
Helpful?
E
EnoshqaQA
Verified booking
family with young children
Standard Room
Stayed in Aug 7, 2024

"Pleasant"

6.0
Helpful?
J
JamesnlNL
Verified booking
family with young children
Standard Room
Stayed in Aug 4, 2024

"Very good"

8.0
Helpful?
N
NuwahaugUG
Verified booking
young couple
Standard Room
Stayed in Jul 21, 2024

"Very good"

8.0
Helpful?
F
FahdugUG
Verified booking
young couple
Standard Room
Stayed in Jul 5, 2024

"Good"

7.0

Expensive food but not worth the price.

Helpful?
H
HassanugUG
Verified booking
review category business travellers
Standard Room
Stayed in Jul 4, 2024

"Exceptional"

10.0

Quiet accommodation with a friendly staff

Helpful?
L
LouisfrFR
Verified booking
family with young children
Standard Room
Stayed in Jul 1, 2024

"Superb"

9.0

Very good price value hotel, and tasty breakfast

Helpful?
H
HassanugUG
Verified booking
review category business travellers
Standard Room
Stayed in Jun 30, 2024

"Exceptional"

10.0

Quiet accomodation with a friendly staff

Helpful?
J
JohannesnlNL
Verified booking
group
Standard Room
Stayed in Jun 21, 2024

"The hotel staff robbed us from all our money, phones and laptop. This place is not safe."

1.0

Anything that I could have liked about this hotel was diminished by the fact that the hotel staff stole our belongings.

This is not a safe place! One (or more) of the hotel staff-members stole all our money, phones and laptop while we were having breakfast downstairs. The door to our room was locked when we left, and locked when we returned. When we reported this, the receptionist refused to call the police or send someone to get the police. He kept changing his story to prevent us from going to the police ourselves. He falsely claimed we had the only key to access the room. He falsely claimed he checked the security camera's. He falsely claimed the camera's showed that no-one had entered our room. We had to go out and find a police-station ourselves. When we finally got the police to the hotel, it turned out the staff did have extra keys to our room. Also, they could not access the security camera's. We needed to wait for a security member to give us access and review the footage. The footage showed only staff members were on our floor at the time we were robbed. The police agreed that it was a member of the staff who stole our belongings. Sadly, a search of the hotel did not yield our belongings. Of course by then, the thief had had plenty of time to remove our stuff from the premises. The hotel management did not respond to any request for compensation or even refund. We ended up paying the full price, even though they stole from us. This is not a safe place to stay! They robbed us and they got away with it. Who knows what they will do to the next guests. !! UPDATE: Despite what the hotel claims in response to this review, they did NOT reach out to us for apologies or compensation. We have heard nothing from them. They are ignoring all our efforts to contact their management. The staff of this hotel will rob you, prevent you from contacting the police, then the hotel management will ignore you and lie about it on this platform. Stay away from this place. It is not safe.

Helpful?