PHP BOUTIQUE TOWNHOUSE

Nearness to mkts

No restaurant

Neat clean calm

Nothing as such

Location was perfect. Staffs were friendly and helpful. It had been a good option for a short stay.

It was value for money, not excellent but okay 👍

The cleanliness was okay, the A/C and wi-fi were working fine. Some staff members were trying to be helpful.

(1) We had to pay in cash (only rupees accepted)! Despite claiming that "cards accepted", my card (and those of my colleagues, 3 cards in total) were rejected by POS terminal. For 5 days the staff pretented to work on the solution, ultimately they demanded cash. We had to withdraw almost 100k rupees from an ATM. It took more than 24 hours for the staff to prepare the receipt. For a whole day you have neither the money nor the proof you paid. (2) I have never experienced being disturbed at a hotel BY A STAFF MEMBER! One of the hotel employees loves to sit on the staircase and listen to loud music from his phone EVERY NIGHT, until ca. 1:00 AM! We had to ask him several times to turn it down. The room/cleaning service does not even restock the toilet paper in the bathroom (well, once they even took what was left there). (3) The breakfast is a joke, even considering the price. You have to order it a day before from an almost unreadable "menu". Some items are okay, some are ridiculous. If I order a "croissant", I expect to get a croissant with some butter or jam at least. Nope, you only get a dry (and already slightly stale) piece of pastry on a plate.

The staff tried best to solve problems

All written in the website was not correct. I asked for room with Balcony but the neighbors window was so close that I cannot even open curtain. Also I asked for payment of credit card, and was admitted but in the end, international credit card was not accepted. All those should be explained before and my feeling was different if it were. Plus water in the room smelled very bad.

Good A/C, and decently sized room.

Rooms did not live up to expectations set by the photos, and one staff member was impolite and tried to scam us for 2000 rupees. The bed was very hard (to a point where it hurt to sleep on the side), we were only provided with a single towel for a double room for two adults, and the bathroom (especially shower head) was grimy. In our friends’ room the safe didn’t have a key, and the kettle wasn’t working either.

Location was good. A bit clean

No shower, very small rooms cramped with a sofa as well