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8.4 / 10 Guest Rating

Urban Hotel

улица Ауэзова-Калкаман 101, Almaty, kz

Urban Hotel - main view

About the Property

Modern Amenities
The 3-star Urban Hotel in Almaty offers air-conditioned rooms with free WiFi and a bar. Guests can enjoy conveniences like a desk, flat-screen TV, and free toiletries in every room.

Convenient Location
Located within close proximity to popular attractions like First President of Kazakhstan Park and Atakent-Expo, Urban Hotel provides easy access to key destinations in the city.

Exceptional Service
With a 24-hour front desk and free airport shuttle service, guests at Urban Hotel can expect top-notch service throughout their stay. Whether you need travel advice or assistance with amenities, our staff is here to make your experience memorable.

Book your stay at Urban Hotel today and enjoy a comfortable and convenient accommodation in Almaty!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms

Important Information

Check-in & Out

Check-in
Check-out02:00 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent274 verified reviews
AI Summary

Guests highly rate the clean and new hotel and frequently praise the good parking available.

Categories

Cleanliness7.0
Service9.5
Location9.1
Room Quality8.0
Amenities9.5
Value for Money9.5
Food and Beverage5.0
Overall Experience9.5

Select topics to read reviews

N
Nihal saitinIN
Verified booking
extended_group
Standard Room
Stayed in Sep 19, 2025

"Good"

1.0

Worst location Not suggesting No lift in hotel This is not 4star Breakfast no options worst breakfast ever had

Helpful?
Z
ZhannakzKZ
Verified booking
couple
Standard Room
Stayed in Sep 14, 2025

"Exceptional"

10.0
Helpful?
В
ВикторияkzKZ
Verified booking
couple
Standard Room
Stayed in Sep 12, 2025

"Exceptional"

10.0
Helpful?
V
Valerii NazarovrsRS
Verified booking
couple
Standard Room
Stayed in Sep 12, 2025

"Excellent"

8.0
Helpful?
S
SergeykzKZ
Verified booking
solo_traveller
Standard Room
Stayed in Sep 11, 2025

"Exceptional"

10.0
Helpful?
S
SuhrobmtMT
Verified booking
solo_traveller
Standard Room
Stayed in Sep 9, 2025

"Good"

1.0

NOTHING

I booked this hotel for four nights; however, I had to leave after two nights of nightmares. After a long flight journey, as soon as I checked in at the hotel, I went to sleep. Around midnight, I heard someone knocking on my door, literally banging the door and telling me that it was time to check out. I went downstairs to ask the receptionist who was banging on my door, and she said that it was her because she had mixed up the room number. Then I went back to sleep as I was very tired. The second night, I heard that every 10 - 15 minutes, people are changing in the rooms. The people come and go constantly, very loudly, and always different people. There is a night cleaner who cleans the rooms at night. I won't suggest this hotel to anyone, as this hotel is being used for some other purposes, as you hear moanings and screams from every single room. I guess you understood now what I mean.

Helpful?
S
SerhattrTR
Verified booking
solo_traveller
Standard Room
Stayed in Sep 9, 2025

"Bad hotel"

1.0

Rooms were big enough

Employees are big problem. Especially the breakfast it was so bad I could make a breakfast anywhere better than this. Also I had a bug in my room. It was spider webs everywhere

Helpful?
A
AlenaruRU
Verified booking
extended_group
Standard Room
Stayed in Sep 8, 2025

"Качество ≥ цена !😊"

7.0

Приятный персонал, всегда улыбаются и здороваются. Заселили нас рано утром до заезда- было очень приятно🥰 Тихий отель, шумоизоляция вполне приемлемая. Отличные вкусные завтраки- как правило это каши, свежеприготовленные вафли, колбасы, овощи, яичница и омлет с колбаской и зеленью, кофе сладкий и обычный гранулированный, чай, хлеб, масло, варенье, мед😋 Локация отдаленная, потому тихая и не слышно машин. Блэкаут шторы, что стало для меня приятным дополнением к проживанию, халаты и полотенца, а также базовые гигиенические принадлежности.

Не хватило ушных палочек и ватных дисков- но! присутствует целая пачка бумажных полотенец. Тапочки неудобные и очень низкого качества. Уборка весьма посредственная, много разводов и пыли, а также непонятных субстанций в углах то там, то сям. Присутствует канализационный запах из слива. Кровать мягкая, просторная и комфортная, но подкачало постельное белье низкого качества, которое магнитилось к телу, что создавало неприятные ощущения. Немного нестабильный интернет, что мешает работать или смотреть фильмы. Отмечу, что все эти детали впечатлений об отеле не испортили. Единственный самый большой минус это локация отеля, слишком далеко от центра, но потому и цена очень даже соответствует предоставленным удобствам. Всегда можно вызвать такси, либо добраться на автобусе- кстати автобусная остановка находится прямо у отеля👍

Helpful?
K
karibekkzKZ
Verified booking
couple
Standard Room
Stayed in Sep 8, 2025

"Exceptional"

9.0

Понравился номер и парковка.

Завтрак скудный и не вкусный. Есть над чем работать.

Helpful?
A
A.AlShaqsiomOM
Verified booking
couple
Standard Room
Stayed in Sep 6, 2025

"Excellent"

8.0
Helpful?