Swiss-Belhotel Airport Yogyakarta

Good hotel and staff very kind

Everything are good The staf are friendly The food are tasty and good Room clean

Close to airport, around 5-10mins drive from hotel. Staff service was good.

The room smells mouldy when we checked-in. We ate dinner at the restaurant, overpriced for the quality we received. Two dishes arrived cold (rice with chicken and rice with beef were served cold despite being hot dishes). Local noodles was too salty.

Well designed, modern hotel. Near airport and goid value for money. Good sized rooms & nice bathroom with a goid shower.

We were frustrated to be told that the pool was closed at 5.45pm due to lack of staff - but the signs said the pool is unsupervised, and there was a membee of staff there telling us we could not use it! Access to a pool was the main reason we booked this hotel, and it is unusual/unnecessary to close the pool that early in a big airport hotel.

Issues. The room smell of mould. They advertise a bar and they don’t have one. And after ordering a meal, which was recommended to me by the waiter, 45 minutes later, I was told it did not have that meal. when travelling in Central Java, everybody has to realise that some hotels and many venues do not want to serve alcohol. And I fully respect this. Therefore, when selecting a hotel, I choose one that has a bar and a lounge, or at least one of the above. So this hotel advertises that they have both a bar in the lounge, and they even have it marked in the lifts and elevators if you’re from America. But they have neither The Hotel staff did their best, and even went out of the way to go to a local venue that would sell beer and they could bring it back, but it just is not the same because you don’t want to then open a beer in front of people who obviously don’t want you drinking it. I was choosing between the Novotel and this hotel, and as it happens the Novotel has a bar. What really annoyed me was that the staff member said to me that a lounge did not necessarily mean a bar it was a place that people could lounge Yet on there facilities, there is a martini glass. Putting aside the fact that a bar and a lounge means that there is alcohol to be had, a martini glass is an absolute admission that this should be on site. Bottom line. Don’t advertise that you have a bar if you don’t. I feel very generous in, not giving you a more scathing review.

Excellent

None

Clean

Nothing