The Papillon Penthouse

Great property, well equipped, good state, large supermarket nearby

We stayed there with my husband and our infant child. Everything was clean. We really enjoyed the huge terrace (views are not great but it's nice to relax). Quick response from the owners, when we had a problem they arrived quickly on Sunday to fix it. Many pans and pots, a good quality microwave oven, oven, toaster etc. There is a high chair for a child. 2 bus stops nearby so it's easy to get around. Comfy sofa, nice bathroom. It was quite hot for November, but the bedroom kept really nice temperature so AC wasn't needed.

There was a strange situation after booking. When booking, there was information that there is a free cot for a child and then I was directed to the accommodation check in form where the price for the cot was 35€. Any communication with the accommodation was pointless - that was the price. Only when Booking stepped in, it turned out that they changed the price a few days after my booking so I wasn't supposed to pay for the cot. After all we got it for free, but only thanks to Booking. Also, if you want to charge 35€ for a cot, you should provide a proper bedding for a child (there was an adult size blanket, bed linen and a pillow, no mattress - although this kind of cot can be used without one, it is not comfortable for a longer stay). One thing that seemed funny to me - 2 rolls of toilet paper per stay (this is written also in an email you receive after reservation) - no matter how long the stay. The plates were for sure expensive, but they were so huge and heavy that it wasn't comfortable to use them. There were no small plates, 4 pieces of each silverware or a plate... Overall it was a pleasant stay and people without babies don't need to worry about the issue we had with a cot.

Friendly personal

Bad smell in apartment, uncomfortable beds.

L'appartamento bello grande e comodo, avendo noleggiato la macchina non so se l'appartamento è facile da raggiungere in bus.

In camera bisognava tenere acceso il deumidificatore tutto il giorno, faceva rumore e bisognava ricordarsi di svuotarlo appena si riempiva la cassetta. Ci hanno dato il telecomando per accedere ad garage, ma non ci hanno detto dove parcheggiare, non ci sono parcheggi, ma solo box chiusi. Abbiamo lasciato la macchina davanti agli ascensori per non bloccare l'uscita dai box,inoltre bisogna scendere al -5 per parcheggiare e la cosa mi soffocava un po😅. Non ho visto nessuna persona dello staff, ho messaggiato con loro tramite chat di booking, ma al messaggio " dove devo parcheggiare?" Non ho avuto nessuna risposta.

Asukoht oli kergesti ligipääsetav bussiga, toad olid avarad, konditsioneerid töötasid ja rõdu oli suur/hea õhtuid nautida.

Dušš oli kehva, dehumidifier pidi alati sisse lülitatud olema (magamistoas, valju põrinaga), naabrid olid vahest päris lärmakad, põrandatel oli mustad juuksekarvad.

Que el pis és ampli i lluminós i a prop de serveis com un bon supermercat, una farmàcia i parades de bus. També que hi hagués aire acondicionat tant al menjador com a l'habitació.

Detalls com: la cafetera molt petita, el bullidor oxidat per dins, una cadira trencada.