Point Grace

The check-in process starts with a little tour of the property. It is a small property with 28 rooms and you are shown everything. This has a very nice and personal touch. The property is not new, but well maintained. It has a very nice pool and beach area and the staff is really friendly (with few exceptions). We loved our room and the property overall. For us this hotel has everything we need. It is a very quiet place to relax and a little away from some other huge properties. The breakfast is relatively small but provides everything we needed. The hotel also provides complimentary water and bikes you can use to ride into town. You are in walking distance (5-10 mins) to about 10-15 restaurants and 15mins to the local grocery store. We will certainly be back.

We barely have something to complain about. Some of the staff members could have been more friendly and we felt overcharged at the pool bar sometimes. But all in all this is a great place.

all of them

n/a

Perfect walking distance to town. Right on the beach.

I wish there were more restaurants. Service at the only pool bar restaurant was slow as they seem to be always short handed

even on a busy week, there is plenty of room at the beach and pool.

The staff was great, as well as the location and quiet setting.

It is very beautiful small hotel with lovely garden and nice pool. We liked location because it was close to shopping ang restaurants area and still in private and quiet area. The beach was clean and not crowded. We were happy to stay there!

Breakfast was a bit disappointing but not bad. Lady who workes at front desk is not very polite and seems to not like her job at all. Bed was comfortable but a bit unstable, if you moved even a little the whole bed shaked. But these were minor things and didn’t matter a lot.

Grace point is a small luxury resort in line with the SLH formula, though the service was far below the level one might expect from a 5* hotel with membership of the SLH company. I must say the rooms (we stayed one night in the ocean view appartement and 1 night in the cottage around the pool) are absolutely beautiful, well equipped and clean. In the end I prefer the cottage, as this is a nice cosy appartement. The staff, however, with a few exemptions, was terrible. Never experienced such an arrogant and impolite persons at the front desk. Really incredible ! One big reason not to come back. The only reason to come back is to visit restaurant, Grace Cottage, which is excellent and the good waitress from the Philippines at least knows what service means.

I don't hope that the bad, impolite and rude behaviour of the front desk personnel is the standard for this hotel, but I fear the worst. Paying 3200 USD for 2 nights and being treated as some low life, was for me the ABSOLUTE reason to give this hotel a bad rating and advise many of you not to book this hotel unless they change their attitude.