Hotel Imperial Resorts

Location

Attitude,culture, staff are available only when u r vacating to carry your luggage to Car for a tip ,not available in the lounge,reception or restaurant

View from the window the mountain glacier the stream excellent . Food is good

Bathroom need to be a bit clean. Hot water from geyser comes only from 6pm-12 noon, it's difficult to manage in a cool weather

The location of the hotel and the proximity to various attractions.

Staff and it’s services. It was dirty and staff were so extremely unhelpful and miserable.

It is an Indian run hotel. I says it all..

The receptionist is more interested in playing with his smartphone. I am transparent. How curious!!

Great friendly staff

Very expensive with vey less facilities

The location of the hotel is good.

TV's in both rooms were not working. Washrooms were average.

Location, that's it. But then there are 20 different hotels in the same location.

- The food was aweful. They didn't had anything's good in breakfast, even the toaster was out of order. Just bread-butter and, noodles. I guess all the guests were severely disappointed. - The room was very average. There was no plug point to turn the kettle ON, rather when asked with the staff they put it on the floor near the only plug point capable of running it. Pathetic - The staff was rude, that's it. No other was to put it. - The blankets and bed linings were looking as if not washed or put to sun for long time. We developed allergies post our stay. All in all, at 6500 (excluding tax), this hotel was my worst mistake on the tour.

location, rooms, staff behaviour