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10 / 10 Guest Rating

sunsteps casa holbox

Calle Caracol, Holbox Island, mx

sunsteps casa holbox - main view

About the Property

Rooftop Pool and Garden View
The sunsteps mandalas room in Holbox Island offers a luxurious stay with its air-conditioned accommodation featuring a rooftop pool and garden view. Relax and unwind in style while enjoying the beautiful surroundings.

Renovated Apartment with Sea Views
Experience comfort and elegance in the recently renovated apartment with sea views. With 1 bedroom, 1 bathroom, and a balcony for outdoor dining, this apartment provides a serene atmosphere for your stay.

Exciting Activities and Services
From snorkeling and cycling to walking tours and pub crawls, there's never a dull moment at sunsteps mandalas room. Enjoy the convenience of free WiFi, housekeeping service, and even a minimarket on-site. Book now for a memorable stay in Holbox Island!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Solarium

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

10
Exceptional19 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the beautiful location.

Categories

Cleanliness10.0
Service10.0
Location10.0
Room Quality10.0
Amenities10.0
Value for Money10.0
Food and Beverage10.0
Overall Experience10.0

Select topics to read reviews

M
MarikfrFR
Verified booking
couple
Standard Room
Stayed in May 26, 2026

"Parfait, je recommande !"

10.0

Accueil parfait ! Chambre impeccable ! Propreté, calme sont au rendez-vous. Suzanna est au petit soin, café, thé, eau potable et même gâteau sont gentiment mis à disposition. La terrasse et la piscine offre un endroit paisible avec une vue à 360 sur l’île et la possibilité d’admirer un beau coucher de soleil !

Helpful?
I
IlgindeDE
Verified booking
couple
Standard Room
Stayed in May 26, 2026

"Exceptional"

10.0

Everything was exactly as described. The room was clean and spacious, and the beds were very comfortable. The terrace was stunning at night—you could see all the stars. It was far away from the noise and chaos, yet still close to many restaurants and beach clubs. Susanne made everything easy from the moment we booked. She helped with transportation and was attentive even before we arrived. She genuinely wants her guests to have the best time on the island. She gave us great tips on where to eat and what to do, and she made sure everything went smoothly. She even checked the ADO bus schedule from the Cancun terminal for us and informed us that we would need to arrange an alternative transfer, helping with the negotiations as well. She goes above and beyond, preparing amazing cakes in the morning along with delicious coffee so you can start your day in a relaxed way. We were so happy to find Sunsteps Casa for our holiday, and even happier to have had the chance to meet Susanne.

Nothing

Helpful?
A
AileenusUS
Verified booking
family_with_children
Standard Room
Stayed in May 8, 2026

"Excellent"

8.0
Helpful?
L
LukaschCH
Verified booking
solo_traveller
Standard Room
Stayed in May 7, 2026

"Exceptional"

10.0

Wir wurden herzlich Empfangen und auch während dem Aufenthalt liebevoll umsorgt. Das Zimmer war gross das Bett bequem und das Wasser warm.

Helpful?
M
Miguel Angel VílchezbrBR
Verified booking
solo_traveller
Standard Room
Stayed in May 2, 2026

"Exceptional"

10.0

Maravilhosa a experiência que tivemos na hospedagem em Holbox. Quarto enorme, cama super confortável e grande, decoração finíssima, banheiro excelente com água super quentinha. Ar condicionado e TV perfeitos. O roof top com a piscina foi incrível, um luxo. A praia bem pertinho numa zona super tranquila. Lugares para comer bem pertinho e o centro da vila estava perto também, a uma caminhada de 20 minutos. A Susanna foi uma hospedeira maravilhosa, sempre atenta às solicitações, super amável e amigável. Fechamos a viagem pelo México com chave de ouro

Helpful?
S
SibyllechCH
Verified booking
couple
Standard Room
Stayed in Apr 22, 2026

"Exceptional"

10.0

A perfect little quiet hideaway, a little outside the hustle of Holbox downtown, which makes it perfectly serene and relaxing. Still everything you need is within walking distance. The host is extremely welcoming and makes you feel at home instantly. She provided us with a lot of useful information, from dining options to tours, bike rentals and which ATM to avoid in order not to spend too much on fees. We were the only guests at the time of our stay and had the whole property almost to ourselves - including the lovely rooftop terrace and pool. I especially loved the friendly interior of the hotel with plenty of light and plants that give the place a cheerful feel - while being spotlessly clean. Would definitely come back next time we’re on Holbox!

Helpful?
S
ShaniilIL
Verified booking
solo_traveller
Standard Room
Stayed in Apr 13, 2026

"Exceptional"

10.0

We are a couple on our honeymoon, looking for a quiet and charming gem on the island—and this place exceeded all our expectations! Beautiful, clean, new, and very pleasant. But the most special thing about this place is the owner, Susanna. It didn’t feel like staying at a hotel at all—it truly felt like being hosted. She constantly made sure we were comfortable, gave us very helpful recommendations, assisted us with everything we needed, and even treated us to an incredibly delicious cake! If you’re looking to enjoy a piece of paradise in a slightly more secluded location that offers a unique and personal experience—this is the place for you.

Helpful?
C
CesarmxMX
Verified booking
extended_group
Standard Room
Stayed in Apr 10, 2026

"Excellent!"

10.0

The host was very friendly and helpful. The property was very clean and comfortable.

Helpful?
M
Marie-CécilefrFR
Verified booking
couple
Standard Room
Stayed in Mar 28, 2026

"Exceptional"

10.0

Susana, the owner, was amazing, very kind and welcoming. The cake she brought us was delicious. The room was clean, and everything matched the photos perfectly. The location is ideal: a bit away from the center so it’s quiet, yet still close to the beach.

Helpful?
B
BenjaminfrFR
Verified booking
couple
Standard Room
Stayed in Mar 18, 2026

"Exceptional"

10.0

Sunstep is an awesome hotel. Great location, not in the centre, only 10 mins walk. Very peacefull, clean, spacy rooms, incredible rooftop area with a beautiful little pool. We had an amazing stay and susanna went beyond to make us feel welcome and comfortable. We will definitely go back. Thanks mucho again susanna 🙏🙌👌👌👌

Helpful?
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