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8.4 / 10 Guest Rating

Hotel Crystal Mountain

43-460 Wisla, ul. Bukowa 19a, Wisla, 43-460, Wisla, PL

Hotel Crystal Mountain - main view

About the Property

Luxurious Spa Services
Indulge in massages, body treatments, and facials at our spa for the ultimate relaxation experience.

Exciting Recreational Facilities
Make a splash in 3 indoor swimming pools, zoom down the waterslide, or unwind in the sauna for a day filled with fun and rejuvenation.

Delicious Dining Options
Savor delectable meals at the 2 on-site restaurants, enjoy a drink at the bar or poolside, and start your day with a complimentary buffet breakfast.

Call now to book your stay at Hotel Crystal Mountain and experience luxury, comfort, and exceptional service all in one place.

Facilities & Amenities

Free breakfast
Meeting rooms
Full-service spa
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Ski storage

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The seasonal pool will be open from June to September. Pool access available from 9:00 AM to 9:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children may not be eligible for complimentary breakfast.The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent5 verified reviews
AI Summary

Guests highly rate the average quality and frequently praise the acceptable service.

Categories

Cleanliness7.7
Service9.1
Location9.2
Room Quality8.5
Amenities8.6
Value for Money7.1
Food and Beverage8.6
Overall Experience8.5

Select topics to read reviews

V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 29, 2025

"Overly priced"

6.0

Not bad, not great. Definitely overpriced.

Helpful?
M
Mateusz
Verified booking
family
Standard Room
Stayed in Jun 30, 2025

"Exceptional"

10.0

The location and the property itself is just great. You won’t be disappointed. We had a Superior Room with Balcony and it truly amazing. Very spacious, clean and modern. The view is breathtaking.

Helpful?
J
Jozef
Verified booking
Standard Room
Stayed in Apr 6, 2025

"Prijemny hotel"

8.0

Pekny moderny hotel ,vyborne sluzby usluzny personal ranajky sa nam zdali nedos slabee ziadny vyber kolacov iba croasant,

Helpful?
K
Katarzyna
Verified booking
family
Standard Room
Stayed in Jan 26, 2025

"Good"

6.0

If you come here for a view, you will not get disappointed. Whoever designed this property, did an excellent job. If you come here for peace and quiet, don’t count on it. 5* experience it was not for sure in terms of staff, the only ones I would like to praise are the filipino waiting staff at the buffet services. I was refused a bottle of still water on the last day of our stay even though had 2 more hours till check out.. tried to explain I need to take meds but the receptionist Klaudia kept talking over me trying to say it’s a service they only provide in the afternoon when the housekeeping was attending the room in the morning the previous day .. I was lost for words and appalled by this nonsense.

Helpful?
E
Ewelina
Verified booking
partner
Standard Room
Stayed in Oct 12, 2024

"Exceptional"

10.0

Tolles Hotel, super Frühstück, Zimmer sind sehr groß und der Ausblick ist wunderschön

Helpful?