Cayam Hotel

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Request for Refund – Unsatisfactory Hotel Room Conditions Dear Booking.com Customer Support, I am writing to formally request a refund for my recent hotel booking due to extremely unsatisfactory room conditions. Upon arrival, I found the room to have a strong and unpleasant odor. The furniture was very old and poorly maintained, and both the bed sheets and towels were in worn, poor condition. The bathroom was not clean, and the toiletries provided (shampoo and body wash) appeared to have already been used, which is unacceptable. Additionally, basic amenities such as toilet slippers and a toothbrush were not provided. Overall, the hygiene and quality standards of the room were far below expectations and made the stay very uncomfortable. Due to these issues, I was unable to stay in the room and had to leave early in the morning. Given the circumstances, I kindly request a full refund for this booking. I would appreciate your prompt attention to this matter. Please let me know if you require any additional information. Thank you for your understanding. Sincerely, [Your Full Name] [Booking Reference Number]

they refuse to admit my booking from booking m.com

I dont get room in cayam hotel they told that booking. Com confirmed booking is no longer available there

كل شي الخدمه والموقعً ونظافه المكان

I booked the hotel room 2days before 21 march n was provided with reservation no. But wen I got there they said that my room was already sold out 😭😞😞😞very painful....

Very bed exprince my booking is confirm but the stil don’t have room and staff is good but hotel boooking paltfm not good I’m regular customer

Not good