Trenython Manor Resort

I liked the swimming pool. It was very busy though from 8-9. Almost couldn't swim up and down. Maybe open at 7 - 8. Our room didn't have two chairs although there were 2 of us. Only one at the dressing table so had to sit on bed. In the bar the tv was loud on Eastenders. Very off putting if you want to go in there for a drink. I can understand putting it on for events such as the tennis, golf or football but for not for normal tv. People have tvs in their rooms if they want to watch tv.

Staff were very helpful and always ready to help

I have never stayed in a hotel where breakfast and dinner have to be paid for at the time of eating. The trouble with the hotel is it is system focused, but should be customer focused. We will not be using Trenython Manor again.

This is a lovely hotel, and I received a lovely friendly welcome from the night porter when I arrived. The rooms are clean and spacious and the bed was extremely comfortable. I appreciated the EV charger access too. I've rated it 4* rather than 5 as while the room and hotel was clean, the decor looked tired. Plus the absence of a lift, and all the stairs to the second floor was a challenge with luggage.

Booked a garden view room but got fire escape view. Room was small with a number of faults (blocked shower drain, split shower hose, faulty light, no WiFi. The staff were lovely except the owner when I raised the issues, no apology, no effort to rectify. Breakfast started at 8, later than most hotels. Limited room service menu. Dining menu pretentious and expensive.

Spotlessly clean throughout, beautiful surroundings, polite team but all a bit clunky and disjointed.

Great stay. Beautiful location. Would definitely go back as didn’t get to use the spa etc. Breakfast was nice, but a bit expensive. Room was lovely, lack of plug sockets by the bed. Staff were very helpful.

Booked a room with garden view, but it wasn’t - it faced a wall, less than two feet from the window. Room so small that there was only one side table, so no table light. Don’t stay in room 213 unless you are solo occupier. You had to book a slot to use the swimming pool, which was disappointing - and even then there were 9 others using it. Would t stay here again.

We enjoyed our stay, the grounds are beautiful and rooms very comfortable. The staff were a bit disinterested and lacked costumer service attention. We made use of the pool which was nice but having to book to use it was unusual.

Rude staff, overpriced room, meant to be a garden room( we looked at a hedge) Overpriced breakfast wouldnt stay again