Haima Hotel

room size

batroom door handle is came along with it while opening door and bed is poor

decent for price

Best for layover

Toilet facilities are very bad. The some cupboards are broken.

Please allocate some toilet materials. Please give some facility for make tea of coffee.

Nothing

Didn't Liked anything. Not worthy for the paid amount

Extreme disappointment with my recent stay at the Haima Hotel, booked through Booking.com. My stay was from 06/06/2025 to 07/06/2025 While the location of the Haima Hotel was convenient and easy to reach, the initial impression and subsequent experience fell far short of expectations, especially considering the hotel's presence on a platform like Booking.com. My initial experience at the reception desk was concerning. The staff member appeared disengaged and unprofessional. The check-in process was disorganized; he seemed confused about the room assignment and the key he provided. To our dismay, the first room we were assigned was unacceptable. It was dirty and clearly not up to standard. Specifically: • The curtains were visibly dirty and stained. • The bed was a poorly joined twin bed arrangement that was presented as a double bed, which was uncomfortable. • The room felt cramped and not as spacious as depicted in the photos on your website. The condition of this room was so poor that we immediately returned to the reception desk to request a different room. Fortunately, we were eventually moved to a second room that was significantly better and more acceptable. The staff member indicated that this was a "VIP room." However, if this room represents the standard of a "VIP room" at the Haima Hotel, I am concerned about the overall quality of the property. My concern is that the actual experience at the Haima Hotel does not align with the standards one would expect from a property listed on Booking.com, especially given the way the hotel is presented on your platform. After a long journey, this initial experience was incredibly disappointing and frustrating. I request that you investigate this matter and take appropriate action to ensure that the Haima Hotel maintains a consistent level of quality and that its descriptions on Booking.com accurately reflect the actual experience.

• The curtains were visibly dirty and stained. • The bed was a poorly joined twin bed arrangement that was presented as a double bed, which was uncomfortable. • The room felt cramped and not as spacious as depicted in the photos on your website.