Quality Inn Chattanooga Hamilton Place

Breakfast was good, the bed was comfortable, the location was convenient, the daytime front desk staff was friendly, and most renovated areas looked fine

There were two dead bugs on the floor, the shower curtain had stains, and the towels were old. My room was next to the corridor/back door, and the gap around the room door was large enough to fit a finger. Light and noise easily passed through. I was woken up around 2 AM and could not go back to sleep because the corridor/back door and nearby stairwell door kept opening and closing every few minutes. Each time, it slammed loudly and sounded like it was right next to me. When I called the front desk, the staff was very rude and repeatedly said nothing could be done. My request for a room farther from the back door or upstairs was denied.

The room was clean and the beds were comfortable.

The building smelled awful. The hallway smelled like marijuana and cigarettes. Once we got to our room, we opened the door and were overcome by a musty smell and humid air. I immediately lowered the temperature in the room hoping that the air from the a/c would bring relief. It took me hours to become nose blind to it. Honestly, it smelled so bad that it kept me from being able to sleep. Lastly, the front desk staff were rude. I suppose they were annoyed that we were checking in so late (midnight)? But I’m sure that happens all the time for ppl who are traveling long distances?

It was clean.

The mattress was terrible, really uncomfortable. It wasn't firm; it stank.

It was kept very clean. The staff were super friendly and helpful. The sausage and eggs were good. The beds were nice and comfortable.

The breakfast could have used either bread for toast and a toaster or biscuits.