Cititel Express Penang

Check-in & Out

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Hotel reception will be temporarily closed until further notice. Kindly proceed to the reception counter at The Wembley – A St Giles Hotel, Penang for check-in and check-out. Please take note that pets are not allowed at Cititel Express Penang. Please take note that there is installed the water dispenser on every floor for Cititel Express, Penang. Therefore, there is no more bottled water provided inside the room. Starting 1 January 2026, Cititel Express, Penang will operate on a fully cashless payment system. Please use digital or card payments for all transactions Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.